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Complete Kotak KYC Online – Full KYC Account Online

Kotak Mahindra Bank ranks among the top five financial institutions in India, offering exclusive banking products and financial services. For enhanced security when availing financial services, RBI has mandated KYC (Know Your Customer) for every customer.

These stepwise guidelines would help you complete your Kotak KYC. So if you are a customer at Kotak Mahindra Bank and your KYC details are not updated yet, keep reading to learn the process of updating your KYC details online.

How to Update Kotak KYC Online?

Kotak Mahindra Bank has provided a convenient option for updating your KYC details by logging onto their net banking or mobile banking application. The following step-by-step instructions will help you update your Kotak Mahindra Bank KYC online.

1. Net Banking

These step-by-step guidelines will assist you in completing your KYC process through Kotak Mahindra Bank’s net banking services.

  • Step 1: Log in to the official Kotak Mahindra Bank net banking page via your latest browser. 
  • Step 2: Click on the ‘Installment Loans’ tab in Kotak Bank net banking. 
  • Note that updating your Aadhar details in your bank records is mandatory to update any changes in KYC.
  • Step 3: Click on the ‘Profile’ link on net banking to Add / Update your KYC details online.

In case you have generated/changed your password in the last 7 days, you will be able to update your Kotak KYC only after the completion of 7 days after regenerating your password.

2. Mobile Banking

The step-by-step guidelines to update your KYC process through the Kotak 811 mobile banking app are given as follows.

  • Step 1: Log in to the official Kotak Mahindra Bank mobile banking app (Kotak811) on your device. 
  • Step 2: Click on the ‘Loans’ tab in your app.
  • Note that it is mandatory to update your Aadhar details in your bank records to update any changes in KYC.
  • Step 3: Click on ‘Profile Related’ under ‘Service Requests’ in Mobile Banking to Add / Update your KYC details online.

3. Book an Appointment Using Mobile Banking

With the help of net banking and mobile banking, you can easily book an agent for a visit or through video verification for full KYC. In order to book an appointment for the same, you may consider following the steps below.

  • Step 1: Log in to the official Kotak Mahindra Bank mobile banking app (Kotak811) on your device. 
  • Alternatively, you can complete your full KYC using the Video KYC Process by clicking here.
  • Step 2: Go to ‘Verify your a/c’ under the Kotak 811 section to complete the full KYC on the Kotak 811 app.
  • Note that it is mandatory to update your Aadhar details in your bank records in case of any changes in KYC.
  • Step 3: Click on ‘Book appointment’ to book an appointment followed by an agent call to confirm the time and address before the visit. 

How to Update Kotak KYC Offline?

Completing Kotak Mahindra Bank KYC offline is a very easy process. You can do this through a branch visit where you will need to take the required documents and submit them and you will be guided by the banking team through every step. 

Following are the steps to complete Kotak Bank KYC offline:

  • Step 1: Download the form KYC application form online.
  • Step 2: Fill out the KYC form by using some essential details.
  • Step 3: Visit the bank branch and submit it along with the necessary documents.

You can locate your nearest Kotak branches by clicking here.

Documents Required for Kotak KYC

You need to produce the following documents for completing the KYC at Kotak Mahindra Bank:

  1. Original PAN Card
  2. Proof of Identity and Address (Aadhaar Card, Voter Card, Passport, Driving License)
  3. Passport-sized Photos

However, in case of your Video KYC, you need the following at Kotak Mahindra Bank:

  1. Your Profile Picture (Selfie)
  2. Original PAN Card
  3. Your Signature on a white paper

In the case of businesses, the following documents are required:

  1. For Sole Proprietorship firms:
    1. A self-declaration on the prescribed format by Kotak Bank
    2. Identity and Address Proof of the Proprietor
    3. Any two documents as Proof of business in the name of the proprietary organisation
  2. For Partnership Firms:
    1. Proof of Identity and Address of the business partners
    2. Partnership declaration in the bank format (To be signed by all the business partners)
    3. Business PAN
    4. Partnership Deeds
    5. Registration Certificate or one government-issued certificate confirming the name, address and activities of the company
  3. For Limited Liability Partnership Companies:
    1. Beneficial owner information and KYC details
    2. PAN in the name of the company
    3. Proof of Identity and Address of the Partners/Authorised Signatories
    4. LLP Agreement
    5. Resolution for Account Opening
    6. Certificate of Incorporation issued by the Registrar of Cos
  4. For Public or Private Limited Organisations:
    1. Proof of Address for the Business
    2. Certificate of Incorporation
    3. Beneficial owner’s information and KYC documents
    4. List of names of Directors/Authorised Signatories and their Address and Identity Proofs
    5. Updated Memorandum and Articles of Association
    6. Business PAN
    7. Certificate of Commencement of Business (for limited companies incorporated under the Companies Act of 1956)
    8. List of Shareholding pattern and Board Resolution for Current on separate letterheads

Kotak KYC Rules & Regulations

We have listed some prerequisites for updating the Kotak 811 full KYC account:

  1. If you have a joint account with some other person, all the account holders will have to submit the e-KYC declaration form separately, along with the aforementioned documents required from different types of bank accounts.
  2. Providing Aadhar card details for Full KYC is voluntary at Kotak Mahindra Bank.
  3. Having an original PAN card is mandatory for online KYC. 
  4. You need to wait for 48 hours to get your biometrics updated.

Why is It Important to Update Kotak KYC? 

Here are the major reasons for updating your KYC:

  1. With the Full KYC on the Kotak 811 app, you can experience the benefits of Kotak 811’s digital savings account without being bounded by limits.
  2. According to the guidelines of RBI, all banks, including Kotak Mahindra Bank, need to update the details of their customers in their depository.
  3. In case you miss the last date of the KYC update, your Kotak account may be suspended or deactivated. As a result, you may face restrictions during your financial transactions involving your Kotak account.

Kotak Mahindra Bank KYC Form

You can get the KYC form at your nearest branch. However, in case you want to download and print the Aadhar and Full KYC Declaration form, click here

Final Word

Completing and updating KYC for the Kotak Mahindra Bank account is very important to keep your account active and completely functional. In case of negligence, your account may get disabled. Hence, by following the stepwise instructions, you will be able to easily navigate through the Kotak 811 app and mobile banking interface and update the Kotak KYC details as soon as possible.


Why do I keep receiving messages that my Kotak KYC has expired?

You may have a Kotak 811 Lite/Limited Account, which has a validity of one year. Hence, if you want to continue using Kotak’s banking services, complete your KYC Kotak Bank account details by booking an appointment using the Kotak 811 mobile banking app or visiting your nearest branch.

Which details do the Kotak website capture while online video KYC?

You need to keep the following documents ready while performing video KYC at Kotak online: your Selfie, original PAN card, and your signature on white paper. 

How long do I have to wait to update my details before accessing the full KYC Kotak 811 features?

To use full KYC Kotak Mahindra Bank account services, you need to wait for up to 48 working hours for the biometric details to be updated. However, if you have physically completed your KYC on one of the branches, your account services may take up to 7 days until the KYC details get updated.

Can I open a Kotak account through the online KYC procedure?

Yes, you can open a Kotak bank account by filling in an account opening form and conducting the online video KYC.

What documents do I need to keep ready with me before updating Kotak KYC details online?

You will have to stay ready with a blue or black ballpoint pen and your PAN card before conducting the online Bank of Baroda KYC updating process.


This article is solely for educational purposes. Stable Money doesn't take any responsibility for the information or claims made in the blog.

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