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Airtel Payment Bank KYC Update Online - Documents Required

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Stable Money Team

Author Updated on Feb 18, 2026

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KYC verification has become necessary for all bank account holders, irrespective of any particular financial institution. It makes the financial services free from any unlawful activities. If you are a user and your KYC is incomplete, you should not avoid it further. Here is a step-by-step guide to update the Airtel Payment Bank KYC to help you complete your due diligence.

How to Update Airtel Payments Bank KYC Online?

All Indian banks have made the formal financial system more convenient for users, and Airtel Payments Bank is no different. It offers Aadhaar-based e-KYC procedures to help customers open their savings accounts effortlessly. 

Airtel Payments Bank has enabled face biometric authentication procedures for KYC in collaboration with UIDAI. The process involves the steps mentioned below:

  • Open the Airtel Thanks App on your mobile phone.
  • Log in with your registered mobile number linked to your Airtel Payments Bank account.
  • Click on the Bank Account section.
  • Select the Update KYC or Complete KYC option.
  • You will be prompted to upload documents for identity and address verification like Aadhaar Card or PAN Card.
  • After uploading, you might be asked to complete Video KYC:
  • Click on the Video KYC option if prompted.
  • Next allow camera and mic access.
  • Follow the on-screen instructions for live verification.
  • Submit the KYC application and wait for confirmation.

You’ll receive an SMS or app notification once the updated KYC is approved.

ALSO READ: How to Update Paytm KYC?

How to Update Airtel Payments Bank KYC Offline?

If the online Airtel Payment Bank KYC procedure is not a convenient process for you, you can visit your nearby Airtel banking point.

The simple steps involved in offline KYC are:

  • Visit an Airtel Banking Point with your PAN and Aadhaar card. 
  • Inform the representative about your KYC requirement. 
  • Provide the required documents. 
  • Complete the Aadhaar-based biometric verification process by following the instructions given by the agent. 

After this, your Airtel Payment Bank KYC process will be complete, and you will be able to leverage all the standard features and benefits.

Documents Required for Airtel Payments Bank KYC

The following are the documents you will have to keep ready while updating the KYC of Airtel Payments Bank:

  1. Aadhaar Card
  2. PAN Card

If you do not have a valid PAN card, you will have to submit the duly filled-in Form 60, as per the RBI guidelines.

Airtel Payments Bank KYC Rules & Regulations

The following are some basic rules for Airtel Payment Bank KYC:

  1. You will have to be an Indian resident.
  2. All details provided by you should be authentic. 

Why is it Important to update Airtel Payments Bank KYC? 

Airtel Payments Banks collect updated customer information through the Know Your Customer or KYC verification process. There are some valid reasons for doing so, as mentioned below:

  1. Through KYC, all the banks, including the Airtel Payments Bank ensure that the financial services are not used maliciously. 
  2. You may face temporary suspension of your banking service in case you do not complete your Airtel Bank KYC update. 
  3. You can ensure more security in financial transactions by completing the KYC.
  4. Most importantly, you need to update the KYC to ensure complete access to all the financial services offered by Airtel Payments Bank.
ALSO READ: How to update Federal Bank KYC?

Airtel Payments Bank KYC Form

You can update the Airtel KYC only from the Airtel Thanks mobile app. The procedure is not available on the website. You will just have to install it on your device if it is not done yet, log in to it and complete the KYC updating steps as discussed above.

Conclusion

Airtel Payment Bank KYC will help you ensure that your savings account does not become deactivated in the future if it is not yet. It is quite a simple task to complete this process from the Airtel Thanks mobile app. However, if you are a little uncomfortable with online KYC updating, you can even go to your nearby Airtel Payments Bank customer service point.

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The proof writes itself Trusted by 50 lakh+ customers

© 2026 Stable-Alpha Technologies Pvt. Ltd.

ISO 27001:2022

Address - Third floor, Block A, Stable Money, Bhive HSR Premium Campus, Krishna Reddy Industrial Area, Kudlu gate, Bommanahalli, Bangalore, Karnataka, India, 560068

Disclaimers : FDs and Co-branded Credit Cards are not regulated by SEBI and are outside the SCORES/Exchange Arbitration framework. Stable Money acts only as a distributor.

Mutual Fund Distributor: Stable Finserv Private Limited (AMFI-registered Mutual Fund Distributor) | ARN: 269315 | Current Validity till 17-May-2029 | Scheme Documents| Commission Disclosure

Disclaimer: Mutual fund investments are subject to market risks, read all scheme related documents carefully. Past Performance of the Scheme is neither an indicator nor a guarantee of future performance.

STABLE FINSERV PRIVATE LIMITED (CIN: U66309KA2023PTC172771)

Registered Address: Third floor, Block A, Stable Money, Bhive HSR Premium Campus, Krishna Reddy Industrial Area, Kudlu gate,
Bommanahalli, Bangalore, Karnataka, India, 560068

Research Analyst: SEBI Registration Number: INH000024912 | BSE Enlisting Number: 6952


Disclaimer: Registration granted by SEBI, enlistment with BSE and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.