AU Bank FASTag is an electronic toll collection system launched by the bank to enable automated, cashless and non-stop transactions at toll plazas. This blog provides important information about AU Bank FASTag including how to apply, recharge, check balance and resolve issues. Read on to know everything you need about using this nifty toll payment method on your vehicle.
What is AU Bank FASTag?
AU small finance bank FASTag is an electronic toll collection chip issued by AU Bank to its customers. It is a static RFID tag mounted on the windscreen of the vehicle. The tag uses radio frequency identification technology to communicate with sensors at toll gates and deduct applicable fees automatically from the linked bank account.
How does AU Bank FASTag work?
AU Bank FASTag functions through a seamless process. The tag is linked to an AU Bank savings account. Sensors at toll plazas read details from the static RFID tag affixed to the vehicle’s windscreen even if it’s moving. The applicable toll amount is automatically deducted from the linked bank account and once successful, the toll barrier lifts allowing seamless passage of vehicle.
What are the features of AU Bank FASTag ?
AU Bank FASTag comes with many useful features that make toll payments convenient:
- Automatic cashless toll payments
- Instant reloads of tag balance
- Paperless travel with RFID tag
- 24/7 customer support
- Online travel reports of tag usage
What are the benefits of AU Bank FASTag?
The main advantages offered by AU Bank FASTag to its customers include:
- Saves travel time at toll plazas
- Hassle-free commute on highways
- Convenient recharges of tags on the go
- Real-time notification of transactions
- Fuel efficient journeys with no waiting
How to buy AU Bank FASTag Offline?
You can purchase the AU Bank FASTag from various available channels:
- AU Bank branches
- Partner automobile dealers and petrol pumps
- Notify address to deliver tag offline
What are the documents required for AU Bank FASTag account application?
To procure an AU Bank FASTag, submit these documents:
- KYC and address proof documents
- Passport size photograph
- Valid mobile number and email ID
How to activate AU Bank FASTag?
AU Bank FASTag can be activated through
- Visit AU Bank website or app
- Click ‘Activate FASTag’
- Enter tag ID & registered mobile no.
- Set 4-digit pin code for validation
- Select savings account & activation gets completed
Different Methods to Recharge AU Bank FASTag?
Different Methods to Recharge AU Bank FASTag are as follows
- Online Banking
- UPI Payments
- Bank Apps
- Wallets like Paytm, Freecharge
- Bank Branches
How to recharge AU Bank FASTag?
You have the following options to recharge AU Bank FASTag
- Log into net banking or UPI
- Locate ‘AU Bank FASTag Recharge’
- Enter tag ID and recharge amount
- Select savings account and pay
How to recharge AU Bank FASTag through Paytm?
Following steps are required options to recharge AU Bank FASTag through Paytm
- Log into Paytm account
- Select ‘FASTag’ and then ‘AU Bank’
- Enter tag ID and amount
- Choose payment mode and recharge
How to recharge AU Bank FASTag through Freecharge?
You have the following options to recharge AU Bank FASTag through Freecharge
- Open Freecharge and tap FASTag option
- Choose ‘AU Bank FASTag’
- Enter tag details and recharge amount
- Select payment mode and complete
How to Login to the AU Bank FASTag account online?
AU Bank FASTag can be logged in through
- Visit AU Bank website
- Click ‘Login to Axis Bank’
- Enter AU Bank FASTag login credentials
- Manage tag account online
How to check AU Bank FASTag Balance?
You can check your AU Bank FASTag Balance as follows
- AU FASTag login with net banking or AU Bank app
- Click ‘AU Bank FASTag’ option
- Current AU Bank FASTag balance check is completed with balance shown on the display
AU Bank FASTag Customer Care
For any assistance related to your AU Bank FASTag, you can contact the AU Bank FASTag customer portal team by calling the toll-free number 1800-258-7300 or sending an email to [email protected]. The customer care executives are available 24×7 to address queries about account balance, transaction disputes, FASTag recharge processes and more. You can also check the AU Bank website www.aubank.in for FAQs or to chat with an online representative for immediate solutions.
Final Word
AU Bank FASTag is a convenient toll payment solution for those frequently travelling between cities and states. With 24×7 customer support, the program aims to offer a hassle-free toll payment experience. We hope this blog helped you understand the key aspects of AU Bank FASTag. For any other query, contact the customer care team using the details provided.
FAQs
The toll-free customer care number for AU Bank FASTag is 1800 208 6633. You can call this number from Monday to Sunday between 8 AM to 10 PM to get assistance regarding account balance checks, transactions, recharges, disputes and other queries related to your tag. You can also write an email to [email protected] or chat online via the bank’s website for immediate solutions.
NETC FASTags issued by AU Bank are valid for 5 years from the date of issuance. The tag can be used for electronic toll payments across all fee plazas equipped with FASTag systems in India. After 5 years, users need to reissue their tags by paying the tag fee. However, the bank may replace damaged or malfunctioning tags during the validity period free of cost.
To use UPI for transactions on AU Bank, you need to register for the UPI facility. The UPI ID of AU Bank is ‘aubk’. You can locate your associated UPI ID by logging into your account on the bank’s mobile app or online banking portal. Add this UPI ID to your registered mobile number to carry out instant money transfers.
Disclaimer
This article is solely for educational purposes. Stable Money doesn't take any responsibility for the information or claims made in the blog.