In 2020, RBI circulated an amendment regarding KYC norms and stated that the customer identification process can be done digitally through video. This was a step taken to help the customer onboard process seamless.
Following this amendment, Bank of Baroda also launched the V-KYC process staying on the digital forefront. The Bank of Baroda vKYC is a hassle-free process that you will have to undergo if you want to open your savings account online or get a bob credit card. Here is a complete guide to help you complete your Video Customer Verification Process (V-CIP).
What is Bank of Baroda VKYC?
Bank of Baroda has introduced the V-KYC process to promote the ease of banking services for customers. The bank launched this digital process to onboard new customers seamlessly. Customers no longer need to visit the physical branch of the Bank of Baroda to open their savings account.
Rather, they can just fill in the online account opening form and complete the obligatory ‘Know Your Customer’ or customer verification procedure digitally. In this process, customers need to fill in the online V-KYC form and thereafter, connect with a BoB agent for the KYC.
How to Do Bank of Baroda VKYC?
You will have to undergo the process of video KYC at the Bank of Baroda after applying for a new savings account online. You can do that using the “bob World” app or the official website of the Bank of Baroda.
1. VKYC using the Mobile App
If you have not yet requested to open your Bank of Baroda savings account, you will have to follow the steps mentioned below to open your account and complete the BoB V-KYC. In case you have already applied for your new savings account and the Bank of Baroda account V-KYC is pending, you will have to start from Step 8.
Following are the steps for completing the account opening and KYC processes through the “bob World” mobile app:
- Step 1: Go to the ‘Accounts’ section.
- Step 2: Tap on ‘Open Savings Account Digitally’.
- Step 3: Enter your name and email ID and confirm that you are a tax recipient of India.
- Step 4: Provide your PAN number and Aadhaar number.
- Step 5: Select your nearby BoB branch location.
- Step 6: Provide your personal and nominee details.
- Step 7: Mention which additional services you would like to add.
- Step 8: Click on ‘Complete Video KYC’.
- After this step, you will join a video conference with Bank of Baroda personnel.
- Step 9: Answer the queries of the BoB agent and show your PAN card and signature when asked.
After these steps, you will complete your account opening process as well as the BOB KYC obligation.
2. VKYC Using the BoB Website
You will have to complete the following steps to complete your Bank of Baroda Video KYC online via the official website:
- Step 1: Go to the official website of the Bank of Baroda.
- Step 2: Click on “Video KYC-based online Savings Account”.
- Step 3: Click “Open Now”.
- Step 4: Select your preferred type of savings account and click on “Open Now”.
- Step 5: Read the instructions regarding the requirements for opening an online account and proceed.
- Step 6: Enter all your basic details and tick the box meant to declare that you are a tax resident of India.
- Step 7: Fill in the “PAN & Aadhaar”, “Address & Branch Selection” and “Personal Details & Nominations” sections.
- Step 8: Submit your application form.
- After these steps, you will have to complete the BoB Video KYC
- Step 9: Respond to the queries of the BoB agent on the video call.
- Step 10: Show your PAN card and signature.
After these, you will complete the V-KYC for your new savings account.
When Is the Bank of Baroda VKYC Required?
You will have to undergo the Bank of Baroda V-KYC procedure while opening your savings account at the financial institution. This process aims to reduce the hassles of customers in opening their new accounts.
Documents Required to do Bank of Baroda Account VKYC
Here are the documents you will need to keep ready while performing the Bank of Baroda V-KYC for opening your savings account:
- Original Aadhaar card
- Original PAN
Apart from these documents, you will also sit for the V-KYC verification with a blank piece of paper and a blue/black ballpoint pen.
Bank of Baroda VKYC Timings
The video Customer Identification Process (V-CIP) or the Video KYC at Bank of Baroda is a paperless and convenient procedure. However, the slots for BoB V-KYC do not remain open 24*7. You can complete the V-KYC between 10:00 AM and 5:00 PM on the working days.
Reasons for Bank of Baroda VKYC Rejection
There are certain circumstances under which you may face rejection on your request for the Bank of Baroda V-KYC registration. These are as mentioned below:
- You do not meet the eligibility requirements for opening your Bank of Baroda savings account.
- The details filled in the application form for V-KYC do not match the details mentioned in the documents.
- Any technical glitches during the V-KYC process.
Final Word
Thanks to the Bank of Baroda V-KYC process, now, you do not have to reach the physical bank branch to open your savings account and use the financial services. The V-KYC lets you complete the customer identification process through a simple and hassle-free video call. You will have to connect on the V-KYC call using the steps discussed above and follow the instructions of the BoB agent.
FAQs
You must keep your Aadhaar card, PAN card, email ID, web camera-enabled mobile device and the Aadhaar-registered mobile ready while undergoing the Bank of Baroda V-KYC process.
Your BoB savings account will become immediately active after the Bank of Baroda auditor verifies your KYC details.
If the V-KYC call is hampered or disconnected, you will have to initiate the call again to complete the BoB V-KYC.
No, the e-PAN card is not a valid document for the Bank of Baroda V-KYC.
Disclaimer
This article is solely for educational purposes. Stable Money doesn't take any responsibility for the information or claims made in the blog.