CSB (Catholic Syrian Bank) is one of the oldest private sector banks in Kerala, India. Since its establishment in November 1920, this bank has grown admirably over the years, adapting to the diverse financial requirements of customers from both the state and the entire country.
CSB Net Banking services have ticked all the boxes of safety, security, speed of funds transfer, top-notch user-friendliness and user experience, resulting in a faithful and satisfied customer base.
In this blog, we will walk you through the features and services provided by the net banking facility of CSB Bank. Keep reading to know more.
CSB Net Banking Services
CSB has established its net banking services as an efficient online banking platform for its customers to perform transactions, manage enquiries and raise requests. The platform provides speed, security and convenience in performing all actions.
Following is a categorical list of Catholic Syrian Bank Net Banking services in detail:
Transaction | ||
Intra Bank Fund Transfer | Inter Bank Fund Transfer (IMPS/NEFT) | Donations/Offerings |
Utility Bill Payments | Add Biller/Instant Pay | Standing Instructions |
Add ASBA Depository | Online sovereign gold bond | Repayment of credit card bills, loans, etc. |
Enquiry | ||
Balance Enquiry/Mini Statement | View/Download Account Statement | Check Average Balance |
Term Loan Summary | Maturity Calculator | Check transaction history and account balance summary |
Request | ||
Cheque Book Request | Set/Change ATM PIN | Set Transaction Limit |
Open Term Deposits online | ASBA – Application | Link my Accounts |
Card Requests (Card Blocking/Duplicate PIN Mailer/Duplicate Card/New Card/Card Renewal/PIN Unblocking/Card Channel On/Off) | Reset mPIN for Mobile Banking | Autopay your (postpaid) bills |
eDeposit Creation/Closure | Register for Mobile Banking | Receive Alerts |
How to Register to CSB Net Banking?
You can register for CSB Online Banking services either through ‘Online Registration/Self User Registration’ or offline by submitting application forms; CRF-1A (individuals) and CRF-1B (corporate).
Online registration for CSB Internet Banking is available for individual users who are account holders with a valid ATM card. Account holders without ATM cards or corporate business account holders can download the CRF-1B form, fill it up offline and submit its hard copy to the nearest CSB branch.
Now let’s take a look at the following step-by-step guide on how to register for CSB net banking.
- Step 1: Open the Catholic Syrian Bank Net Banking’s official website.
- Step 2: Go to the ‘Online Services’ option and click on ‘Login’ drop-down.
- Step 3: Select ‘Retail Net Banking’.
- Step 4: Tap on the ‘Click Here To Register’ button to land on the registration page.
- Step 5: Select ‘Register Online/Self User Registration’ if your account falls under the category of ‘Individual Account’ or ‘Joint Account with Equal Rights’ or ‘Proprietorship Account’.
- Step 6: Enter your user details and account information and follow the on-screen instructions.
Create a login password after completing the registration. Log in with this password to use the CSB Online Banking service.
How to Login to CSB Net Banking?
If you are a registered user, you can log in to access the banking services. Here is a step-by-step process to do so.
- Step 1: Visit CSB’s official website.
- Step 2: Select the ‘Login’ option from the ‘Online Services’ section.
- Step 3: Choose your preferred banking option from the drop-down menu, i.e., ‘CSB Retail Banking’ or ‘CSB Corporate Banking’.
- Step 4: Enter your User ID, verify it through the system-generated ‘Captcha’ or ‘Image Recognition’ and click the ‘Go’ button.
- Step 5: Enter the Login Password to access the Net Banking Application. The system will prompt you to reset your password during your first time login.
How to Reset CSB Net Banking Password?
The procedure to update your CSB Bank Net Banking password is outlined below.
- Step 1: Visit CSB’s official website.
- Step 2: From the ‘Online Services’ section, select the ‘Login’ option.
- Step 3: Click on your preferred banking option from the drop-down menu, i.e., ‘CSB Retail Banking’ or ‘CSB Corporate Banking’.
- Step 4: Click on ‘Forget Login Password’ on the login page. You will be redirected to the password reset page.
- Step 5: Follow the on-screen prompts to complete the password reset process.
- Step 6: Confirm the new password by re-entering it.
Your login password is now successfully reset, and you can use it for net banking login.
How to Check CSB Account Balance Online?
You can instantly check your account balance through the following CSB Banking services;
Balance Check via Missed Call
This digital banking service feature allows you to avoid the following while checking your account balance:
- Providing PIN
- Use of internet balance
- Providing personal details
You just need to give a missed call to 8828800900 from your registered mobile number to receive your account balance as an SMS
WhatsApp Banking
You can check your account balance instantly through chat, using CSB’s new ‘WhatsApp Banking’ feature. Follow the steps mentioned below to use this service.
- Step 1: Register for this service by sending a missed call to 97029 88880 from the same mobile number registered with CSB Bank.
- Step 2: You’ll receive a ‘Welcome Message’ on your WhatsApp Chat from CSB’s WhatsApp handle. You need to save this number in your contacts.
- Step 3: Send a ‘Hi’ in the message window to initiate chat and enjoy CSB Whatsapp Banking services.
How to Transfer Money via CSB Net Banking?
There are two ways of transferring money via the CSB net banking portal.
Through NEFT/RTGS
Follow the steps mentioned below to transfer money through NEFT/RTGS using CSB Online Banking services.
- Step 1: Go to the official website of CSB.
- Step 2: Enter your name (customer ID) and password (IPIN) to log in to your account.
- Step 3: Select the “Fund Transfer” option from the “Payments & Transfers” tab. You will find different options for funds transfer listed on the new page.
- Step 4: Select Intra Bank (Transfer Within the Bank) or Inter Bank (Transfer to other banks) Payee through NEFT/RTGS.
- Step 5: Select the Transaction Type: ‘NEFT’ or ‘RTGS’.
- Step 6: Choose the beneficiary from the list of beneficiaries existing in your account, to whom you want to transfer the funds.
- Step 7: Enter the amount you want to transfer.
- Step 8: Add transfer description if any. Providing a meaningful ‘Transfer Description’ will help you keep a comprehensible track of your transaction.
- Step 9: Check the ‘I Accept Terms & Conditions’ box at the bottom of the page.
- Step 10: Click on the ‘Confirm’ or ‘Continue’ button.
Then the system will initiate the NEFT/RTGS Fund Transfer. It is recommended to print this page or take a screenshot for your future reference.
Through IMPS
Follow the steps mentioned below to transfer money through IMPS (Immediate Payment Services) using CSB Online Banking services.
- Step 1: Log in to CSB Internet Banking using your username and password.
- Step 2: Click on ‘Payments and Transfer’.
- Step 3: Click on ‘Fund Transfer’.
- Step 4: Select ‘IMPS (Immediate Payment Services) Fund Transfer’.
- Step 5: Choose between IFSC i.e. ‘Person to Account (P2A)’ option, MMID i.e. ‘Person to Person (P2P)’ option or UIDAI/Aadhaar i.e. ‘Person to Aadhaar Number (P2U)’ option.
- Step 6: Enter the mandatory details such as the amount to be transferred.
- Step 7: Click on the ‘Submit’ Button.
- Step 8: Verify the transaction details.
- Step 9: Click on Confirm.
CSB Net Banking – Daily Limits and Charges
Savings Account | |
Account Type | Net Banking Transaction Limit Per Day Per User (₹) |
CSB Orange SA | Default – ₹50,000Maximum – ₹5,00,000 |
CSB Blue SA | Default – ₹50,000Maximum – ₹5,00,000 |
CSB Student Support | Default – ₹50,000Max – ₹1,00,000 |
CSB Silver SA | Default – ₹1,00,000Maximum – ₹5,00,000 |
CSB Silver Plus SA | Default – ₹1,00,000Maximum – ₹5,00,000 |
CSB Gold SA | Default – ₹1,00,000Maximum – ₹5,00,000 |
CSB Platinum SA | Default – ₹1,00,000Maximum – ₹10,00,000 |
Current Account | |
CSB Orange Current Account | Default – ₹50,000Maximum – ₹5,00,000 |
CSB Blue Current Account | Default – ₹50,000Maximum – ₹5,00,000 |
CSB Classic Current Account | Default – ₹50,000Maximum – ₹5,00,000 |
CSB Smart Current Account | Default – ₹50,000Maximum – ₹1,00,000 |
CSB Silver Current Account | Default – ₹1,00,000Maximum – ₹5,00,000 |
CSB Gold Current Account | Default – ₹1,00,000Maximum – ₹10,00,000 |
CSB Platinum Current Account | Default – ₹1,00,000Maximum – ₹10,00,000 |
CSB Net Banking Features
The following are some of the CSB Online Banking Features to provide you with a convenient and fast online banking experience:
- Balance enquiry/mini statement
- Check average balance
- View/Download account statement
- Card requests (Card Blocking/Duplicate PIN Mailer/Duplicate Card/New Card/Card Renewal/PIN)
- Unblocking/Card Channel On/Off
- Cheque book request
- Set/Change ATM PIN
- Mobile banking registration
- Reset mPIN for mobile banking
- Set transaction limit
- Link accounts
- Term loan summary
- Interbank fund transfer (IMPS/NEFT)
- Intra-bank fund transfer
- Donations/Offerings
- Standing instructions
- eDeposit Creation/Closure
- Add Biller/Instant Pay
- Utility bill payments
- ASBA Application
- Add ASBA depository
- Online sovereign gold bond
- Maturity calculator
CSB Net Banking Customer Care
For personal banking queries, you can always reach out to CSB customer care through the numbers and email mentioned below:
Contact Numbers
- 1800-266-9090
- +91 0422-6612300
- +91 0422-2228422
- National Cyber Crime Helpline Number: 1930Digi
- Saathi 24×7 Toll-Free Helpline Numbers: 1800-891-3333 / 14431
- ATM-related queries and Lost Cards Helpline Numbers: 0484 – 6451631, 2368032
E-mail Address
- For general queries: [email protected]
- For ATM-related queries and lost cards: [email protected]
Head Office Address
Head Office, CSB Bhavan,P.O Box No.502,St.Mary’s College Road,Thrissur–680020,Kerala, India
Final Word
As one of the oldest private banks in Kerala, CSB has grown from strength to strength to earn its reputation as a reliable, safe and efficient banking service provider. The bank has adapted itself well to changing times.
The CSB Net Banking platform is rich in features yet easy to use. Focussing on the security and convenience of the customers, the net banking facility ensures a seamless online banking experience for all. However, you need to have an account with CSB Bank along with a valid ATM card to avail its benefits.
FAQs
You can use your CSB ATM Debit Card to reset your net banking password instantly, by clicking on the ‘Forgot Password’ link after logging in.
You will get two passwords to interact with the system, one for logging in to the website and another for completing a transaction on the portal.
To access the CSB Net Banking application, account holders need a computer with a 500MHz processor and an internet connection of 32 kbps.
Your banking information is accurate up to the minute, as balance and account information is updated on a real-time basis.
Yes, the CSB Online Banking system automatically signs the users out of their online banking session after a period of inactivity. This is done to prevent any unauthorised use of their accounts and to restrict others from viewing their information.
Disclaimer
This article is solely for educational purposes. Stable Money doesn't take any responsibility for the information or claims made in the blog.