HDFC Fastag – Customer Login and Recharge Online 2024

As India is moving towards a digital future, cashless transactions are also becoming readily popular in all industries. One such significant advancement is the introduction of Fastag, provided by the Indian National Highways Authority (NHAI).  HDFC Bank, one of India’s leading private sector banks, has partnered with NHAI to provide Fastag. HDFC Fastag employs Radio Frequency Identification (RFID) technology for making toll payments. 

People are able to travel without cash because to technology. Additionally, it cuts down on time spent on roadways. Travelling is less stressful and more efficient as a result. You might be wondering, nevertheless, how to get HDFC Fastag. This post will explain how to obtain HDFC Fastag. It will also go over important specifics. Now let’s get going!

What is HDFC Fastag?

HDFC Fastag is a revolutionary device that utilizes Radio Frequency Identification (RFID) technology. This technology facilitates toll payments directly from a prepaid account linked to the Fastag.

How Does HDFC FASTag Work?

The HDFC FASTag is a tag attached to the vehicle’s windscreen and linked to your bank account or a prepaid card. When a vehicle with a FASTag passes through a toll plaza, a scanner at the plaza identifies the tag. It automatically deducts the toll amount from the linked account or card.

What are the Features of HDFC FASTags?

Fastag HDFC Bank provides several features. Some of them are:

1. Seamless Toll Payment

HDFC FASTags allow you to pay tolls directly without stopping for cash transactions. This happens because your account that is connected to the tag is automatically debited with the toll amount.

2. Multiple Recharge Options

You can recharge your HDFC FASTag using the HDFC Bank FASTag Portal or through platforms such as MyCards, MobileBanking, NetBanking, PayZapp, WhatsApp, or any other UPI-enabled mobile app.

3. Multiple Vehicle Linking

You can link multiple vehicles to a prepaid HDFC FASTag wallet.

4. Validity

HDFC FASTags have a validity of 5 years. After purchasing it, you only need to do HDFC fastag recharge/reload, i.e. top-up the tag as per your requirement. You must ensure that there is a minimum balance at all times.

5. SMS and Email Alerts

HDFC FASTag provides SMS and Email alerts for toll transactions, low balance status, etc. You can also keep track of your transactions through a dedicated online portal.

What are the Benefits of HDFC FASTag?

There are several benefits of using HDFC FASTag. Some of them are:

1. Saves Time and Increases Efficiency of Tolls

The major goal of the HDFC Fastag system is to provide a safe mechanism for toll payments throughout India. The FASTag is intended to improve efficiency, minimise traffic at toll booths, and encourage cashless transactions. This also lowers the need for cars to stop for toll payments, saving a significant amount of time.

2. Fuel Efficiency

The system also helps reduce fuel usage and emissions because vehicles don’t have to stop for toll payments. This helps in protecting the environment.

3. Cashless Payments

One of the best benefits of the HDFC Fastag system is its ease of use. It allows for quick and easy transactions, eliminating the need for cash payments.

4. Tracking Transactions

Users get immediate notifications about toll transactions. This makes it easier to keep track of and manage expenses. Your registered cellphone number receives a message whenever a toll fee is taken from your FASTag account.

5. Emergency Assistance and Accidental Death Coverage

HDFC FASTag provides emergency roadside assistance and accidental death coverage besides the above benefits. This offers an added layer of security and support for the users.

How to buy HDFC FASTag Online?

To buy HDFC FASTag online, follow the steps below:

• Step 1: Go to the HDFC Bank FASTag portal.
• Step 2: Click the “HDFC fastag login” option and select “First-time user”.
• Step 3: Fill in your details and make the payment.
• Step 4: Your HDFC FASTag will be delivered to your doorstep.

How to buy HDFC FASTag Offline?

To buy HDFC FASTag offline, follow the steps below:

Step 1: Locate a Point of Sale (POS)

Go to an HDFC Bank’s sales office or a Point of Sales (POS) location. You can use the My FASTag app to find a nearby NHAI FASTag sale point.

Step 2: Bring Your Papers

Take both a copy and an original of your KYC documents. These include your vehicle’s registration certificate, a valid driver’s licence, a PAN card, an Aadhar card, and other forms of identification and address verification.

Step 3: Provide Vehicle Details

Give them the necessary details about your vehicle.

Step 4: Make Payment

Pay the required amount. This will be reflected as the minimum balance in your HDFC Fastag account.

What are the Documents Required for the HDFC FASTag Account Application?

There are certain necessary documents to verify your identity and the vehicle details for the HDFC Fastag account application. They are:

1. Vehicle Registration Certificate (RC)

This paper shows your vehicle is officially registered. If your vehicle is for business, you need an extra paper called a No-Objection Certificate (NOC) along with the RC.

2. Passport-Size Photo of the Vehicle Owner

You need a recent, clear photo of the vehicle’s owner. The driver must give his photo ID if the owner isn’t there when applying.

3. Identity proof

You need a government card or document showing who you are. This can be an Aadhaar card, PAN card, Passport, Driving License, or Voter ID card.

4. Address proof

You need a document that shows where you live. This can be your Aadhaar card, Passport, Driving License, Voter ID card, a bill for utilities like electricity or water, or a bank statement that’s not more than two months old.

What are the Fees/Charges for HDFC FASTag?

You need to understand the charges associated with HDFC Fastag to make intelligent decisions. The charges are as follows:

How to Activate HDFC FASTag?

Follow these steps to activate your HDFC FASTag:

Step 1: Obtain Your FASTag

You can acquire your FASTag account at any Point of Sale (POS) location or from HDFC Bank authorized Agent Sales offices.

Step 2: Submit Required Documents

For a new registration, you must submit your KYC document, vehicle registration certificate (RC), a passport-size photograph, a Pan Card (mandatory), and proof of address and ID.

Step 3: Set up a Wallet

You must provide all KYC documents to set up a wallet with Full KYC. Alternatively, you can set up a MIN KYC with just the Pan Card.

Step 4: Register Your FASTag

Once your account is setup, you may register your FASTag by signing in to the customer portal and creating your user ID and password.

Step 5: Input Customer ID

Input your customer or Customer ID in the `User ID’ field. This ID will be mentioned in the Welcome Mailer emailed to the email address or cellphone number you have on file.

Step 6: Verify OTP

You must input your mobile phone number and click `Generate OTP’. After validating with the OTP, you’ll need to create your password.

Step 7: Top-Up

Select the wallet ID to be recharged and input the amount you want. For a minimum KYC customer, the monthly recharge limit is Rs. 10000/ and for a Full KYC Customer, the limit at any given point is Rs. 100000/-.

Different Methods to Recharge HDFC FASTag

HDFC Bank provides several convenient methods for your FASTag HDFC recharge. Some different ways you can recharge your FASTag are:

• Digital Wallet Apps

• HDFC Bank NetBanking

• HDFC Bank MobileBanking

How to Recharge HDFC FASTag?

Follow the steps to recharge your HDFC FASTag :

• Step 1: Go to the HDFC FASTag official website.
• Step 2: Sign in with your HDFC fastag user login details.
• Step 3: Proceed to the recharge section.
• Step 4: Input your Vehicle Registration Number and the desired recharge amount. 
• Step 5: Decide on the payment option that you desire.
• Step 6: Press the ‘Proceed’ button.
• Step 7: Review your payment details for accuracy.
• Step 8: If everything is correct, click the ‘Confirm’ button to finalize the recharge.

How to Recharge HDFC Fastag Through PayTm?

 Follow this simple process to do your HDFC fastag recharge online through Paytm:

Step 1: Open Paytm

Start the Paytm app on your phone.

Step 2: Find FASTag

Scroll down on the home page and tap “View More”. Then, choose “FASTag Recharge”.

Step 3: Choose HDFC Bank

Pick “HDFC Bank” from the list.

Step 4: Enter Details

Type in your HDFC Fastag number and how much money you want to add. Check everything is correct.

Step 5: Pay

Now, you can pay. Make sure you have enough money in your Paytm.

How to Recharge HDFC Fastag Through Freecharge?

Follow this simple process to recharge your HDFC Fastag through Freecharge:

Step 1: Access Your Freecharge Account

Launch the Freecharge app and sign into your account.

Step 2: Find the FASTag Recharge Option

Look for the section that allows you to recharge your FASTag.

Step 3: Choose HDFC Bank

In the drop-down menu, pick HDFC Bank as the bank that issued your FASTag.

Step 4: Input the Vehicle Registration Number

Provide the registration number of the vehicle associated with your FASTag account.

Step 5: Complete the Transaction

Choose how much to recharge and complete the payment. Credit cards, debit cards, NetBanking, and Unified Payment Interface (UPI) are among the available payment methods.

How to Login to the HDFC FASTag Account Online?

Simply follow these instructions to access your HDFC FASTag Account online.

Step 1: Visit the HDFC Bank FASTag Portal

Visit the official HDFC Bank FASTag portal to access your account.

Step 2:  Choose Your User Type

If you have registered as an individual, you can use the Retail Login to access your account. You may access the Corporate Login on the FASTag portal’s main page if you have registered as a corporate user.

Step 3:  Locate Your User ID

Enter your User ID in the field, which is a 12-digit numeric number beginning with the digits 17 or 18. Your User ID is in the welcome mailer sent to your registered e-mail ID or mobile number.

Step 4:  Enter Your Credentials

If you cannot find your User ID, log in using your 14-digit Wallet ID.

Step 5:  Access Your Account

To access your HDFC Bank FASTag portal account, click the login icon.

How to Check HDFC FASTag Balance?

 Follow these steps to do your HDFC fastag balance check:

Step 1: Online Account

Access your HDFC Bank FASTag account to view your balance and transaction history.

Step 2: SMS Alerts

Every time a toll is taken out, an SMS is delivered to the registered cellphone number you provided. Your current balance will be shown in the most recent message.

Step 3: Email Updates

Similar to SMS alerts, you’ll receive email notifications for each deduction from your FASTag balance. You can also review your monthly statements sent to your registered email to check your balance.

Step 4: Customer Care

Dial +91-720-805-3999 or the HDFC fastag toll-free number 1800-120-1243 and follow the prompts to check your FASTag balance. Please note that this is a missed call service.

HDFC FASTag Customer Care

HDFC Bank’s FASTag customer care assists customers with issues related to their FASTag account, such as balance inquiries, transactions, recharges, or grievances. You can contact HDFC FASTag Customer Care through the following:

• Contact Number: 1800-120-1243

• Emergency Roadside Assistance Number: 022-67872087

• Email Address for Dispute Related Issues: [email protected].

It’s important to note that if there’s an incorrect deduction, it should be reported within 15 days from the transaction date.

Final Word

HDFC Fastag makes paying tolls easy and quick. Many people use it, and it is easy to use. It’s accepted in many places and is dedicated to making travel more convenient. HDFC Fastag is a trusted option for today’s travellers. Use HDFC Fastag for a more effortless travel experience today.

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Disclaimer

This article is solely for educational purposes. Stable Money doesn't take any responsibility for the information or claims made in the blog.