How to Change PNB Mobile Number Online and Offline?

Keeping your registered mobile number updated with Punjab National Bank is important to receive OTPs, transaction alerts, internet banking updates, and other important banking notifications without interruption. 

Whether you have changed your phone number or lost access to your old number, PNB offers multiple ways to update your registered mobile number through online banking, ATM, or by visiting the branch. 

Continue reading for PNB mobile number change online and offline process, documents required, request form details, status tracking, and important things to keep in mind while updating.

PNB Mobile Number Change Online

PNB customers can change their mobile number using PNB Net banking with some quick and easy steps mentioned below:

• Visit the PNB Net Banking Portal
• Log in to your account.
• Go to "Profile Settings"
• Click on "Change Registered Mobile Number".
• Enter your existing registered mobile number and the one-time password sent to it for verification.
• Provide your new 10-digit mobile number
• Verify by entering the OTP received.
• Review all details carefully before clicking "Confirm".

Your application will be submitted and within 3-5 working days the registered mobile number will be changed once verified by the bank. You will get an SMS confirmation on your new number.

Punjab National Bank Mobile Number Change Offline

In case you are not able to change your PNB registered mobile number via online, you can complete the process by visiting your home branch personally. Follow the steps mentioned below for PNB mobile number change-

• Visit your nearest PNB branch with valid ID proof.
• Inform bank staff that you want to change your registered contact number.
• Fill up a mobile number change request form providing existing and new 10 digit numbers.
• Provide biometric or signature as verification.
• An OTP will be sent to both old and new numbers which need to be shared at the branch.
• After verification, your application will be processed.

You will receive a message confirming that your mobile number is updated.

PNB Mobile Number Change Application Form

If visiting a PNB branch to change your registered mobile number, you need to fill a simple mobile number change application form providing necessary details. This helps the bank officially process your request. The form requires basic KYC items like your name, account number, existing contact number and new number with 10 digit format. You also need to provide identity and address proofs. Banks keep application forms available at branches for easy modification of core details like mobile numbers. You can download a sample PNB registered mobile change form here: https://www.pnbint.com/PNBIL/pdf/forms/Customer%20Miscellaneous%20Request%20form.pdf

Documents Required for PNB Mobile Number Change 

No matter which process you use to change your registered mobile number with PNB - online, ATM or branch visit; you need to submit certain valid documents. This helps bank officials verify your identity and process the request smoothly:

• PAN card or voter ID card or driving license as photo ID proof
• Passbook or cheque book for account verification
• Your existing registered mobile number

How to Check Status of PNB Mobile Number Change Online? 

Once you raise a request for changing your registered mobile number with PNB, it is handy to check its status online. Here are the simple steps:

• Visit PNB Net Banking Page
• Login to your internet banking account
• Click on the 'Profile Settings' option given at the top or side bar.
• Select 'View details and status of raised request'.
• Enter your existing registered mobile number and shared OTP.
• This will show current status - whether request is received, pending approval or completed.
• You can also check the update history of modified details like mobile number.

Conclusion

PNB offers multiple convenient options mobile number change request so that customers can easily keep their details updated. Using the right process and submitting required documents ensures quick updating and timely services from the bank.