Steps to Change Axis Bank Mobile Number & Fill Form Online - 2026
Author Updated on Feb 24, 2026
Keeping your registered mobile number updated with Axis Bank is essential for receiving transaction alerts, OTPs, and important account notifications without interruption. Whether you have changed your phone number or no longer have access to your old one, Axis Bank provides multiple convenient options to update your contact details securely. Continue reading for step-by-step process to change your registered mobile number online, through the mobile app, ATM, or by visiting a branch, along with the documents required for a smooth update.
Quick Summary:
- Keep your registered mobile number updated for uninterrupted banking access and transaction alerts.
- Axis Bank allows mobile number updates through online banking, mobile app, ATM, or branch visit.
- Online and app updates require login credentials and OTP verification.
- ATM updates need debit card authentication and OTP verification on old and new numbers.
- Branch visit option is available with valid ID proof and a customer request form.
- Changes are typically processed within 2 working days (for branch requests).
- Valid identity proof such as PAN, Aadhaar, Passport, or Driving License may be required.
- Updating your number ensures secure access to digital banking and real-time account notifications.
Steps to Change Axis Bank Registered Mobile Number Online
Axis Bank customers can easily change their registered mobile number online. A step-by-step process is outlined below-
- Open the Axis Bank website
- Log in using your username and password credentials.
- Locate the 'Profile Settings' section
- Then click 'Personal Details'.
- Under contact details, click the 'Edit' button next to your registered mobile number.
- Enter your new 10-digit mobile number
- Confirm by re-entering the mobile number.
- Review and click 'Save Changes' to successfully update your registered contact number.
- You will receive an OTP on your new number for verification before changes are effected.
That's it! Now you can safely use your new mobile number to log in and receive alerts from Axis Bank.
Steps to Change Axis Bank Registered Mobile Number Using Mobile App
Axis Bank customers can even change their registered mobile number using mobile application
- Download the Axis Bank mobile app
- Open the app.
- Log in using your username and password credentials.
- click on more
- Click on my profile under services
- Enter your new 10-digit mobile number
- Confirm by re-entering the mobile number.
- Click on save changes to successfully update your registered contact number.
- You will receive an OTP on your new number for verification before changes are effected.
That's it! Now you can safely use your new mobile number to login and receive alerts from Axis Bank.
ALSO READ: Indian Bank Mobile Number Change
Steps to Change Axis Bank Registered Mobile Number through ATM
Changing your mobile number via ATM is another easy option with Axis Bank. Here are a few simple steps:
- Insert your ATM card into the machine.
- Enter your debit card PIN for authentication.
- Select Registration
- Select mobile number update
- Then select update
- Enter the new 10-digit number correctly along with the confirmation.
- An OTP will be sent to both old and new numbers for verification purpose.
- Provide the given OTPs at the machine to successfully update your contact details.
Steps to Change Axis Bank Registered Mobile Number by Visiting Bank Branch
For customers not comfortable with digital banking, changing mobile number via branch visit is an easy option. Here are the simple steps:
- Visit the nearest Axis Bank branch with valid ID proof.
- Fill up the 'Customer request' form provided by bank staff.
- Submit your new 10-digit mobile number and Aadhaar/PAN details in request.
- An executive will process your application and verify details on record.
- You may be asked additional identification documents for validation.
- On approval, details will be updated in bank system within 2 working days.
- You will receive confirmation through your new registered contact number.
- Branch visit method ensures privacy for updating personal banking contacts.
Now continue enjoying all banking services through your new mobile.
Documents Required to Change Registered Mobile Number in Axis Bank
To update your contact details with Axis Bank securely, valid identity proof is mandatory. The basic documents normally required include:
- PAN card
- Aadhaar card
- Voter ID
- Passport
- Driving license
- Ration card
- Bank account statement
ALSO READ: HDFC Mobile Number Change
Change Axis Bank Registered mobile number application form
Customers opting for branch visit method need to fill out a standard application form for updating their registered contact details. The one page customer request form requires basic personal information like name, date of birth, account and contact numbers. Details of existing and new mobile numbers along with their purpose or reason for change need to be mentioned clearly.
Conclusion
Keeping your registered mobile number updated with Axis Bank is a simple yet important step to ensure uninterrupted access to banking services, transaction alerts, and security notifications. With multiple options available like online banking, mobile app, ATM, or branch visit. You can choose the method that best suits your convenience. By updating your contact details promptly and securely, you can continue using digital banking features without disruption while staying informed about every account activity and safeguarding your financial information.
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