How to do Axis Bank vKYC Online?
Author Updated on Jan 31, 2026
Axis Bank vKYC is a secure and convenient video-based verification process that allows customers to complete their KYC requirements online without visiting a bank branch. Introduced as part of Axis Bank’s digital onboarding, this facility enables real-time identity verification through a video call, making account opening and credit card issuance faster and paperless. Continue reading to learn what Axis Bank vKYC is, when it is required, the documents needed, and the step-by-step process to complete it smoothly.
What Is Axis Bank vKYC?
Axis Bank has launched its video-based Customer Identification Process (V-CIP) for various Digital Savings Accounts. Through this vKYC process, Axis Bank will start a video call with the customer to verify their Officially Valid Documents (OVD), including PAN Card and Aadhaar Card, Voter ID or Passport.
Note the following to ensure the successful verification of your details during the Axis Bank vKYC account opening process.
- Ensure high-speed internet connectivity since the video call requires clarity in the image quality for identification
- Your device must support location services for geo-tagging
How to Do Axis Bank vKYC?
You can complete vKYC Axis Bank at the time of account opening using the following steps:
- Verify your identity using your PAN, Aadhaar or Voter ID and mobile number.
- Complete your profile information to share your self, family and address details to set up your account.
- Submit your details for Axis Bank Video KYC.
After completing your profile information, the vKYC page opens. A bank representative will ask you a few questions on the video call to verify your identity.
He/she will capture a live photo screenshot and verify your PAN card details on the call. In case of any issues in video or audio, you can complete your video KYC again from the initiation screen.
When Is Axis Bank vKYC Required?
Axis Bank requires you to provide your KYC details during the account opening process or while issuing an Axis Bank credit card. You can complete your KYC process online through the bank’s video facility or visit your nearest Axis Bank branch to complete your KYC account verification.
Documents Required to do Axis Bank vKYC
Besides a blue/black pen and a stable data connection, the following documents are required to complete your video KYC verification process at Axis Bank.
- PAN Card
- Any 1 of the following: Aadhaar CardVoter ID Card Passport
Axis Bank vKYC Timings
You can complete your video KYC process at Axis Bank for account opening on business days during working hours, starting from 9 AM to 8 PM.
However, Axis Bank credit card vKYC is available 24/7 hassle-free.
Final Word
With the help of the Axis Bank vKYC feature, you can conveniently complete your KYC details and verify your documents on a video call with Axis Bank’s agent. Follow the above-mentioned step-by-step instructions to successfully undergo the vKYC Axis Bank verification process via video call, no matter your location.
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