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How to Access IPPB Customer ID Number

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Subhodip Das

Author Updated on May 20, 2026

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Forgot your IPPB Customer ID and wondering where to find it? Your IPPB Customer ID is a unique number assigned when you open an account with India Post Payments Bank. IPPB allows you to easily retrieve your customer ID online and offline through SMS, the mobile banking app, customer care, QR card, account statements, and more. Explore how to access your IPPB customer ID in this blog if you want to retrieve it when forgotten. 

IPPB Customer ID

IPPB Customer ID: Meaning

When you open a basic, regular or premium savings account with India Post Payment Bank, a unique customer ID is generated. This unique number is the IPPB customer ID (India Post Payment Bank Customer ID) of 10-digit. You can open these accounts with doorstep service or by visiting your nearest access points. 

In short, the IPPB customer ID is your unique profile number that remains the same across accounts and branches.

How to Access or Find IPPB Customer ID?

You can access IPPB customer ID online or offline via SMS, visiting access points or other methods as follows:

Through QR Code

Here is the process to access or retrieve your customer ID using the QR code:

Step 1: Scan the QR code you receive when you open the account.

Step 2: Authenticate using OTP or OVD.

Step 3: Access the account details, including the customer ID.

Through Mobile Banking App

If you are a registered customer, you can access the IPPB mobile banking app in the following way to access your customer ID:

Step 1: Download and login to the app using your registered mobile number.

Step 2: Navigate to the ‘Profile Details’ section.

Step 3: View your account details, including the customer ID.

Through Phone Banking

You can connect with IPPB customer care using the phone banking  service. Call on IPPB customer care numbers i.e.155299 or 18001807980 from your registered mobile number. Select your preferred language and press 2 to check out IPPB products and services. Press 3 to the IPPB customer care executive and request your India post payment bank customer ID. You might have to provide your account number and other details to authenticate the request.

Through SMS

You can access your IPPB customer ID through SMS banking. Here is how you can get your customer ID by sending SMS-

  • Type GETCIF<SPACE><Date of birth in DDMMYYYY format>
  • For example- GETCIF 12091997
  • Send this message to 9910228664

You will get the customer ID in the message you receive instantly.

Using Monthly Statement

You can check a mini statement or a detailed monthly statement using the mobile app or IPPB net banking portal, respectively. On the statement, you will find your IPBB account details, including your customer ID. 

Using Welcome Kit

Once you open your IPPB account, you will receive a welcome kit. This kit contains all the account details, which include your unique customer ID. You can check your welcome kit to find your customer ID if you forget. 

Conclusion

IPPB customer ID can be retrieved if you forget it, to help you access your account and its details seamlessly. IPPB allows the retrieval of customer ID through various media to ensure customer convenience. 

Your IPPB customer ID is a permanent identifier linked to your account. Even if you forget it, you can easily access or retrieve the IPPB customer ID using QR card, SMS, customer care, account statement or the mobile banking app

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The proof writes itself Trusted by 50 lakh+ customers

© 2026 Stable-Alpha Technologies Pvt. Ltd.

ISO 27001:2022

Address - Third floor, Block A, Stable Money, Bhive HSR Premium Campus, Krishna Reddy Industrial Area, Kudlu gate, Bommanahalli, Bangalore, Karnataka, India, 560068

Disclaimers : FDs and Co-branded Credit Cards are not regulated by SEBI and are outside the SCORES/Exchange Arbitration framework. Stable Money acts only as a distributor.

Mutual Fund Distributor: Stable Finserv Private Limited (AMFI-registered Mutual Fund Distributor) | ARN: 269315 | Current Validity till 17-May-2029 | Scheme Documents| Commission Disclosure

Disclaimer: Mutual fund investments are subject to market risks, read all scheme related documents carefully. Past Performance of the Scheme is neither an indicator nor a guarantee of future performance.

STABLE FINSERV PRIVATE LIMITED (CIN: U66309KA2023PTC172771)

Registered Address: Third floor, Block A, Stable Money, Bhive HSR Premium Campus, Krishna Reddy Industrial Area, Kudlu gate,
Bommanahalli, Bangalore, Karnataka, India, 560068

Research Analyst: SEBI Registration Number: INH000024912 | BSE Enlisting Number: 6952


Disclaimer: Registration granted by SEBI, enlistment with BSE and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.