How to Block SBI Card Online and Offline

The State Bank of India, or SBI, offers credit and debit cards with numerous benefits to enhance your transaction experience. However, if your SBI card is lost or damaged, it is crucial to report and block it immediately to prevent unauthorised transactions, potential financial loss, or a negative impact on your credit score. 

Knowing how to block your SBI card, whether online or offline can help you act swiftly and avoid further complications. Read this article to learn in detail how to block SBI card both online and offline.

Available Methods to Block Your SBI Credit Card

If you have recently lost your SBI credit card or your credit card has been stolen, you can block it from any of these channels:

• You can block your SBI credit card by visiting this link. Log in to your credit card account with your credentials and block your credit card from SBI.
• You can send an SMS with a specific code to SBI’s dedicated contact number and instantly block your lost card.
• Upon your card theft or loss, you can always block it by calling the customer care number of SBI.
• You can use the dedicated mobile banking app called “YONO” and block SBI cards online. 

Block Your SBI Credit Card by Contacting SBI Credit Card Customer Support

When you find out that your credit card is lost or stolen, do not waste time and call SBI customer support:

Step 1: Dial 1860-180-1290 or 39-020202 and call SBI customer support from your registered mobile number.

Step 2: Choose your preferred language for the IVR by pressing the respective digit on your phone.

Step 3: Listen to the IVR instructions and follow them to successfully register the card-blocking request.

Step 4: Press 2 on your phone and report the instance of credit card theft or loss. 

Note that upon completion of this process, your SBI card will be blocked instantly. You will also get a confirmation message on your registered mobile number about successful card blocking. 

How to Block SBI Card Through YONO?

To block SBI card, you can also use the YONO application by SBI. Follow these simple steps to block your SBI card from YONO:

Step 1: Open the YONO mobile application on your smartphone and sign in using your credentials.

Step 2: Navigate to the in-app “Menu”, and tap on the option “Service Request”.

Step 3: Look for the tab named “Report Lost/Stolen” and tap on it to proceed further.

Step  4: You need to select your SBI credit card from the options you will see next.

Step 5: You can select the “Reissue Card” option to request a new SBI credit card, which will be delivered to your registered communication address.

Step 6: Tap on the option “Submit” to block SBI card successfully from the SBI YONO application. 

Block Your SBI Credit Card From the Official SBI Website

If you do not have the YONO app installed and ready, you can use the net banking option to block your SBI credit card:

Step 1: Open your browser and go to the official webpage of SBI Bank to block your lost or stolen card.

Step 2: Head to the net banking option on the page and log in using your net banking credentials.

Step 3: On the next page head to the services tab and look for the option “Block Lost/Stolen Card” and click on it.

Step 4: You will see your active cards with the SBI bank and choose your lost credit card.

Step 5: Double-check the credit card details and finally click the “Submit” button to process your card block request.  

Send an SMS and Block the SBI Card

SBI offers an easy way to block your card by sending an SMS. Simply text the code “BLOCK <space> [last 4 digits of your lost card]” to 5676791. 

Make sure to send the SMS from your bank-registered mobile number for the request to be processed.

How to Block SBI Debit Card by Calling SBI Customer Service?

Losing your debit card might lead to unauthorised transactions that can take away a chunk of your hard-earned money. Follow the steps below to contact SBI customer support:

Step 1: Dial and call one of these numbers: 1800-11-1109, 080-26599990 or 9449112211 using your registered number.

Step 2: Follow the IVR instructions carefully and input your debit card details. Also, you can choose the option to talk to an SBI representative.

Step 3: Validate your card ownership by providing details like your birthdate, email ID and address.

Step 4: Upon providing the correct details, SBI customer support will block the card that you have lost.

Process to Follow and Block Your Lost Debit/ ATM Card Online

You can also visit SBI's official website to block your ATM or debit card by following a few simple steps. Note that you will not need your debit card number for this process.

Step 1: Open your browser and navigate to the official site of SBI for ATM card blocking. You can also click here to get started.

Step 2: Read the on-screen instructions carefully and click on the button “Next Step” on the webpage.

Step 3: Enter your SBI Bank account number and your registered mobile number.

Step 4: You will get an OTP on your registered mobile number. Type in the OTP to verify and proceed further.

Step 5: The website will automatically fetch all the cards under your SBI account number. 

Step 6: Choose the debit card that you have lost and want to block.

Step 6: To finish placing your SBI debit card blocking request, click “Submit”. 

Note: SBI does not allow unblocking a debit card via online mode. 

How to Block SBI Card Offline?

In addition to calling customer support, using the app, or sending an SMS, you can block your SBI card offline. Visit your nearest SBI branch physically within banking hours. 

Provide the required documents for account verification. Banking officials will ask for your account and card details, along with personal information, to process your request.

Final Word

If you are using an SBI credit or debit card, it is imperative to understand how to block SBI card, in case you lose it. Blocking your card is advisable to prevent fraudulent transactions that can significantly affect your finances and credit score. You can also unblock your SBI card by simply calling SBI support from your registered mobile number.

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