Axis Credit Card Status - A Comprehensive Guide to Check Status Online and Offline

Axis Bank is one of the most popular and third-largest private sector banks in India. With 22.6 million customers and 5377 domestic branches, Axis Bank offers banking services such as bank accounts, debit and credit cards, Fixed and recurring deposits, loans, etc.

If you are an Axis Bank credit cardholder, Axis offers you multiple ways to track your credit card after application. You can know your Axis Credit Card status via their website, email and offline modes. Read this article to learn more about tracking your Axis Credit Card.

Different Ways to Know Your Axis Bank Credit Card Application Status

Here are the different modes you can follow to check the status of your Axis Bank credit card application:

• Visiting Axis Bank's Website: You can check your application status for your credit card by visiting the official website of Axis Bank. Track your card application with your application ID or your PAN and mobile number.
• Track via Email: To track your credit card status from Axis Bank, you can send an email to the bank, and they will let you know the application status.
• Use Phone Support: In case you are not able to check your Axis Bank’s credit card online, you can always reach out to the customer support of the bank. 
• Visiting Bank’s Branch: You can physically visit your nearest Axis Bank branch and get an update on your credit card application from their representatives. 

Steps to Track Your Axis Credit Card Status Using Your PAN and Mobile Number

Axis Bank allows you to know your Axis Bank Credit Card online status using your PAN Card number. Follow the steps mentioned below to learn the current status of your card:

Step 1: Open a web browser on your device and go to Axis Bank’s credit card tracker website, or click here. 

Step 2: Choose the tab named “PAN Number & Mobile Number” on the page to proceed with tracking.

Step 3: Type in your PAN number in the designated section on the page that you used during the application.

Step 4: Type in the mobile number you registered with Axis Bank during the application. 

Step 5: Fill out the captcha shown on your screen for verification and click on the option “Track now”. 

Step 6: The website will now show you the status of your credit card on the screen. 

Track Your Axis Credit Card Status Using Your Application ID and Mobile Number

Axis Bank also allows you to track your credit card application status using your application number against your credit card. Here are the steps you need to follow to track your card:

Step 1: Head to the official website for credit card tracking by Axis Bank on a browser on your device.

Step 2: Choose the tab on the website showing “Application ID & Mobile Number” to move ahead.

Step 3: In the designated space, type in your application ID for the Axis Credit Card that you received during your application.

Step 4: Type in your bank-registered mobile number in the designated space next. 

Step 5: Fill out the captcha shown on the screen correctly for verification. Click on the option “Track Now” to track your application status for the Axis Credit card. 

Step 6: The website will now show you the latest status of the card that you have applied for on the next page. 

Process to Know About Axis Credit Card Status via Email

Apart from the website, Axis Bank also offers to check your credit card application via email. Take a look at the steps below to do a credit card status check via email:

Step 1: Navigate to the official website of Axis Bank on your browser and retrieve the email form for a credit card. 

Step 2: Type in the registered email address used during your credit card application from Axis Bank.

Step 3: Write your name, the application ID of your credit card, and your contact details. This helps to track your card using your reference or application ID.

Step 4: In the main body, write your concern about knowing the credit card application status. Also, do not forget to include your PAN number, mobile number and card application ID. Keep the entire message within 1000 words to complete the process.

Step 5: After you are finished writing your query and other details, click on the option “Submit” to finally forward the query to the bank.

Step 6: Upon receiving your query, the bank will send you a response with your card’s status within a few days. 

Call Axis Bank Customer Support to Track Axis Credit Card Status

Apart from online means, you can also track your credit card application by calling their customer support. Here is a step-by-step guide to do the same:

Step 1: Dial 1800 419 5555 or 1800 500 5555 on your phone and call Axis Bank credit card support. Remember to place the call from your registered mobile number. 

Step 2: Upon connecting, carefully follow the IVR instructions you hear to get connected with a representative.

Step 3: Provide your application ID to the representative or any other key information for successful card tracking.

Step 4: Upon verifying important details, the representative will let you know the latest status of your card.

Visit Your Nearest Branch of Axis Bank to Know Your Axis Credit Card Status

By visiting your home branch of Axis Bank, you can get information about your accounts, fixed deposit accounts, credit cards and more. Note these steps to know your card status by visiting a branch of Axis Bank:

Step 1: Locate the nearest Axis Bank branch in your area and visit during banking hours. 

Step 2: Talk to a bank representative and let him/ her know about your concern regarding your credit card.

Step 3: Provide them with the application ID that you received during your credit card application. 

Step 4: Bank representatives will check and let you know the latest status of the credit card that you applied for.

Results Expected Upon Tracking Axis Credit Card Status

Whether tracking your card online or offline, you will see the following results regarding your card. Take a look at the meaning of each type of status:

• In Progress: If you see or hear that your status is “in progress”, this means the application is still under processing. You have to wait until the bank finally approves your card.
• Approved: While checking your credit card status, an “Approved” status means that the bank has sanctioned a credit card to you. You can expect to receive your credit card soon. 
• On-Hold: If your card status is showing "on hold", it means your application process is paused. The bank might ask for additional documents for verification and sanction.
• Dispatched: When your Axis Credit Card status turns to “Dispatched”, it means the bank has shipped your card to your address. You will also start receiving SMS from the bank about the latest location. 
• Rejected: If you see your status as “Rejected” upon tracking, it means you have not fulfilled the application criteria for a credit card. Axis Bank might send you an SMS or email containing the rejection details. You can also contact customer care to learn the reason in detail. 

Important Tips Regarding Credit Card Application and Tracking

Take a look at the tips below to seamlessly apply and track your Axis Bank credit card after applying for it:

• Application ID: Keep your application ID safely stored, as you will need it for card tracking online or via email. 
• PAN Card: Keep your PAN card closed while tracking your credit card online or offline in case you lose your application ID.
• Credit Card Limit: Learn the limit of your Axis Credit Card type that you are applying for and know its impact on credit utilisation and spending.
• Interest rates: Read the applicable interest rate on credit cards for purchases, balance transfers, cash advances, etc., by Axis or call their customer support. 
• Benefits and Rewards: Compare the rewards or benefits of different Axis Credit Cards before applying and enjoy the maximum credit card benefits. 

Final Word

Know your Axis Credit Card status online or offline and stay updated about your credit card application. This will help you in detecting delays or any other issues from application submission up to card delivery. Generally, Axis Bank takes between 7 and 15 days from your application date to ship your card to your address. 

Beyond credit cards, Axis Bank also offers a wide range of financial products, including Fixed Deposits and investment solutions. With Stable Money, you can also create an FD account without even opening a savings account. You can earn up to 9.10% interest on your FD investments with Stable Money. Download the Stable Money app today and explore FD benefits.