How to contact the international credit card support team of the Bank of Baroda?

You can call the number +91 79-49044100 if you are travelling abroad and need help with your card. Alternatively, you can send an email to ccb@bankofbaroda.com for any queries or issues related to your BOB credit card.

Can I change my credit card billing address by contacting BOB customer care?

Yes, you can contact the BOB credit card customer care team using toll-free numbers and request for address change. You need to provide your address proof and credit card details and the representative will guide you through the process.

How to get a replacement card if my BOB credit card is damaged?

You need to contact the customer support of the bank and inform them about your damaged card. The customer representative will guide you through the process of ordering a replacement card. You can also apply for the same via phone banking or visiting a branch.

Bank of Baroda Credit Card Customer Care: A Comprehensive Guide

Name: Bank of Baroda Credit Card Customer Care
Brand: Customer Care
Rating: 4.9 (12097 reviews)

Bank of Baroda (BOB) is one of the leading public sector banks with a strong domestic presence across India. The bank provides several products and services like savings and current accounts, home loans, car loans, credit cards, etc.

Bank of Baroda credit card customer care is a dedicated channel for credit card holders facing issues with their cards. You can contact support to report lost or stolen cards, block or unblock cards, request statements, etc. Read this blog to learn more about the customer care portal of Bank of Baroda.

How to Connect with Bank of Baroda Credit Card Support?

You can connect with the credit card support team of Bank of Baroda in the following ways:

You can call their toll-free number to talk with a banking representative.
Send an email, stating your credit card issues to their official address.
Enquire about your credit card or block your card using their SMS services.
Get prompt support using the bank’s WhatsApp banking services.
Write a letter and send it to the official address of BOB for exceptional scenarios.

List of Bank of Baroda Credit Card Customer Care Helpline Number

Following are the contact details of the Bank of Baroda credit card support team:

Types of Query	Hotline Numbers
Toll-free IVR support service available 24*7	Call 1800-103-1006 or 1800-225-100
Other toll-free numbers for quick resolutions	Dial and call 1800 2667 100 or 1800 2665 100
To report lost or stolen cards, unauthorised or fraudulent transactions	Dial 1800 5700 or 1800 5000
To track the status of your credit card application	Call 1800 225 100 or 1800 103 1006
To enquire about new available offers on your card or product information	Dial and call 1800 225 100

Bank of Baroda Credit Card Customer Care Email ID

Contact BOB credit customer care by sending an email to crm@bobcard.co.in. Use the following codes in the subject line of your email before sending:

Query Type	Codes
To do a PIN enquiry	Add PQ (space) (your credit card number)
To enquire about your credit card	Use code CQ (space) (your credit card number)
For payment-related enquiries	Use code PR (space) (your credit card number)
To enquire about bonus points available on the card	Add BP (space) (your credit card number)
For billing-related queries	Add BR (space) (your credit card number)
To block your credit card	Use BL (space) (your credit card number)
To unblock your credit card	Use UBL (space) (your credit card number)
Set up an auto-debit option for automatic credit payments	AD (space) (your credit card number)
For cancellation or closure of your card	CC (space) (your credit card number)

Missed Call Service by Bank of Baroda Credit Card Customer Care

BOB also has a missed call service, using which you can do a credit card-related enquiry. Give a missed call on the number 8468001111 and receive a mini statement of the last 5 transactions on your card.

SMS Banking by Bank of Baroda Credit Card Customer Assistance

You need to simply send an SMS 9223172141 with the following codes to request specific services:

Query Type	SMS Code
For information about your credit card balance	Type BAL (space) (Last 4 digits of your credit card)
To block your credit card	Type BLOCK (space) (Last 4 digits of your credit card)
To get your last statement regarding your card	SMS STAT (space) (your credit card number)
For information about the last bill payment	SMS PAYMENT (space) (Last 4 digits of your credit card)
To set domestic e-commerce limit to credit limit	Send an SMS with code DOM (space) (Last 4 digits of your credit card)

WhatsApp Banking by Bank of Baroda

You can also reach Bank of Baroda credit card customer care using WhatsApp. Follow the steps below to register for WhatsApp banking by BOB:

Step 1: Save the official WhatsApp number of the bank, 8433 888 777 to your contacts.

Step 2: Download WhatsApp from your device's application store and refresh your contacts.

Step 3: Simply send ‘HI’ to 8433 888 777 and initiate a conversation for assistance.

Bank of Baroda Credit Card Customer Support for NRIs

If you are an NRI and need assistance regarding your BOB credit card, call +91 79-49044100 from your registered mobile number.

Postal Address of Bank of Baroda Credit Card Support

You can also write and send a letter regarding your credit card enquiry apart from calling or sending an SMS. Send a letter to the address, BOB Financial Solutions Limited, 2nd Floor, Baroda House, Behind Dewan Shopping Centre, SV Road, Jogeshwari (W), Mumbai – 400 102.

Bank of Baroda Credit Card Enquiries

The Bank of Baroda credit card customer care can help you with the following enquiries:

For Stolen or Lost Card: Immediately contact the customer support of BOB credit card to report the incident, block the card and request a replacement.
Balance Enquiry: You can call and enquire about the credit balance on your card to stay updated.
Payment Issues: Report your concern regarding payment issues like overpayment, unauthorised payment, etc.
Dispute Resolution: You can get prompt help from the BOB customer care and resolve disputes regarding transactions.
Limit Increase: Call to know about your eligibility to increase the credit limit on your BOB credit card.
Generate Statement: Call the customer care number and request a mini statement consisting of the last 3 transaction history.
Application Status: Get in touch with the customer support of Bank Baroda to know your credit card application status.

Bank of Baroda Credit Card Customer Care Grievance Redressal

Three levels of grievance redressal process are there if customer care cannot resolve your credit card query:

Level 1: At this level, you need to send your grievance via email to crm@bobcards.com.
Level 2: If your query is not resolved within 3 days, escalate it to the address, escalations@bobfinancial.com.
Level 3: If the issue persists, write to the address, General Manager (Operations & Services), Bank of Baroda, Head Office, Baroda Bhavan, R C Dutt Road, Alkapuri, BARODA - 390007, (Gujarat) India.

Final Word

Contact Bank of Baroda credit card customer care if you are facing issues with your BOB credit card. The bank provides the options to call, send an SMS or send an email to enquire about your credit card as support channels. If you have contacted and gone through grievance redressal but your issue persists, write to the RBI Ombudsman scheme.

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