Indian Bank Credit Card Customer Care: Contact Information, Address & Other Details

Established in 1907, Indian Bank is an Indian public sector bank. It is headquartered in Chennai and serves over 100 million customers. The Indian Bank credit card customer care support team allows for prompt solutions and provides genuine guidance. Find all the information you have been looking for to get in touch with the Indian Bank support team right here.

Why Customers Choose Indian Bank?

The bank has an established banking network consisting of 5,880 branches and 4,937 ATMs/Cash deposit machines throughout the country. As of March 31, 2024, the bank has achieved a remarkable total business turnover of ₹12.21 lakh crore, reflecting its strong and growing customer base. 

Indian Bank also extends reliable lending facilities, which come with cashback offers, big rewards and flexible repayment plans. All this considered, Indian Bank has become a top choice for individuals across the country.

Indian Bank's customer care team has truly set the standard with their quick, empathetic, and knowledgeable support. The team is dedicated to resolving every customer query related to credit cards and beyond. 

Indian Bank Credit Card Customer Care

The Indian Bank provides its Credit Card customers 24×7 customer care service so they can immediately get all their queries/complaints resolved and answered. In case the Indian Bank credit card gets stolen or lost, customers can get their card blocked with the guidance of the support team. 

Here is the Indian Bank credit card customer care toll-free number for your reference: 1800 425 00000. 

Users may also contact the customer care team at the below-listed email address and number:

Note that these contact sources are available for contact from Monday to Saturday, between 10 am to 5 pm. This excludes Sundays, 2nd and 4th Saturdays and bank holidays in the state of Tamil Nadu.

Indian Bank Toll-Free and Tolled Numbers

Here are the Toll-free and Tolled numbers you can dial to get in touch with an executive:

Toll-free Numbers

• 1800 4250 0000
• 18004254422

Non-Toll-free Number:

• 044 - 25262999
• 044 - 2522 0138
• 044- 2522 1320

Additional Information

• Fax: 044 -2526 1999 (on working days)
• Official Website of Indian Bank: https://www.indianbank.in
• Indian Bank Credit Card Customer Care Email ID:

Address:

• S. Kolappa Pillai, 3rd Floor, Indian Bank Building, 66, Rajaji Salai Chennai - 6000011
• Email ID: kolappa.pillai@indianbank.co.in

Indian Bank Credit Card Customer Care Grievance Redressal

In case you are unsatisfied with the solution offered by the customer care cell, you may further escalate the problem. Get in touch with the Indian Bank Grievance Redressal Cell.

You may connect with the Indian Bank Grievance Redressal Officer in one of three ways:

• Via e-mail
• Over call 
• Through a correspondence

Here are the details of the Senior Manager who shall look into the matter:

• Senior Manager: Mr Vijaya Rajan
• CO: Credit Card Card Centre
• Address: Indian Bank Bldg(III Floor), No 66 Rajaji Salai, Chennai-600 001
• Phone Number: 044 25220904
• Email ID: vijayarajan.g@indianbank.co.in

If your complaint grievance is not looked into within 30 days, you may refer the matter to:

• Chief Manager: Mr. A. Rajesh Ravindranath
• Address: Indian Bank Bldg(III Floor), No 66 Rajaji Salai, Chennai-600 001
• Phone Number: 044 25261999
• Email ID: rajesh.r@indianbank.co.in

If your complaint or grievance is still not resolved after the first 2 levels of interaction, refer the situation to:

• Asst General Manager (DBD) of Indian Bank: Mr.Asif S A
• Address: Indian Bank Bldg(III Floor), No 66 Rajaji Salai, Chennai-600 001 Asst General Manager (DBD)
• Email ID: asif.sa@indianbank.co.in

Hotlisting the Indian Bank Credit Card

If you have lost your Indian Bank credit card or it has been stolen, here is how you can hotlist the card. Follow any one of the below-mentioned methods:

1. By Blocking through SMS: Proceed to type in the message ‘BLOCKCC’. Send the SMS to ‘56767’ from your registered phone to instantly block the credit card. You will then receive a confirmation message, post blocking the card.
2. Via the 24 hours Toll-free Customer Care number: 1800 425 00000
3. Send an Email to Indian Bank’s Email ID (responsive on working days): creditcard@indianbank.co.in

Check Indian Bank Credit Card Statement

Here are the steps you can follow to check the Indian Bank credit card statement: 

Step 1: Log in to your Indian Bank net banking account. 

Step 2: Download the statement and save it.

Step 3: Call the customer care support number to further request an e-statement.

Indian Bank Credit Card Online Feedback Form

With Indian Bank, customers can also get in touch with the credit card customer care team by registering a complaint, general feedback, or a query. Proceed to fill out this form and submit it to the respective branch manager. You shall then be asked to provide additional details. 

Once completed, review and submit the form to successfully register your issue.

The Indian Bank credit card customer care team has demonstrated consistency by extending exceptionally good service over the years. They provide prompt and personalised support to customers throughout the country. Committed to the timely resolution of queries and concerns, they have a reputation grounded in efficiency within India's banking scene. 

Similarly, Stable Money is recognised for its dedicated customer support and timely resolution of concerns. If you encounter any issues with the platform, do not hesitate to reach out to the Stable Money support team for quick and effective assistance.

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