Who do I write to raise a complaint with PNB Bank?

To raise a complaint with PNB, you need to write to ebaydelhiaof@pnb.co.in. Ensure you write the correct ID to send your complaint to the concerned team.

How to connect with the Principal Nodal Officer of PNB Bank?

To connect with the Principal Nodal Officer, General Manager, Customer Care Centre, write to pno@pnb.co.in. As an alternative, you can send a letter to Plot number 5, Institutional Area, Sector 32, Gurugram, Haryana - 122001.

Can I write to the PNB Bank Bangalore branch?

You can write to the PNB Bangalore branch at cobangalorewest@pnb.co.in. Ensure you verify the contact ID before you connect to avoid delays in responses.

Get Instant Assistance with PNB Bank Customer Care Numbers in 2026

Name: Get Instant Assistance with PNB Bank Customer Care Numbers in 2026
Brand: Customer Care
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PNB Bank customer care numbers help you access round-the-clock support in case of any queries or emergencies. Whether you need assistance with account details, transaction issues or card services, dedicated toll-free numbers are available 24/7 to ensure quick and convenient service. In this blog, you will find a comprehensive list of customer care numbers to help you access various PNB services with ease.

PNB Bank Customer Care Toll free Numbers

Here are the toll-free numbers to connect with PNB customer care:

Toll-free Numbers	Purpose
18001800	Mobile banking, reporting fraudulent activities and unauthorised bank transactions, IVRS, Grievance Redressal
18002021	24*7 online banking query and fraud reporting, grievance redressal
18001802222	24*7 debit card blocking and banking queries, IVRS
18001032222	Alternate PNB 24 hours customer care number for debit card blocking facility
18001802223	Punjab National Bank balance enquiry number using a missed call

All India PNB Bank Customer Care Numbers

The following table illustrates the All India customer care numbers of Punjab National Bank:

Numbers	Purpose
01202490000	Alternate number for mobile banking, unauthorised transactions and fraud reporting
01202303090	Missed call number to get the account balance through SMS
9264092640	Whatsapp banking

International PNB Bank Customer Care Numbers

Here are the international numbers for PNB customer care:

International Numbers	Purpose
+91 120-249-0000	Banking services for international users
+91 120 2303090	Missed call number to check balance (for global users)
+91 120 4616200	Queries related to credit cards (global users)

Important PNB Bank Customer Care Numbers

Here are the important contact numbers for PNB customer care:

Service	Contact Number
Helpline for Credit Card	18001802345, 0120-4616200
Missed Call Number for Loan Products	18001808888
For Retail Products	18001805555
For Electronic Fund Transfer Query/Netbanking block	1800111626
For Government Pensions	1800111762, 011-28044910
General Manager HO	011-28044907
For Digital Products	18003303333

PNB Bank Customer Care Numbers (NRI Support)

The following numbers are for NRI support at Punjab National Bank:

Numbers	Purpose
+911128044201, +911128044202, +918447706400, +911126100392, +911126100393, +911126100394	NRI Support
+911123414237, +911140045915, +911140045916, +911140045918, +911140045919, +911140045920	Inward remittance to India

In addition, here are the global toll-free numbers for NRI support:

Location	Numbers
United States	+1 844 451 9295
United Kingdom	+44 800 031 8030
UAE	+8000 3577 0298
Saudi Arabia	8000-5008-62
Italy	3980-0580-244
Philippines	1800-1312-0139
Canada	1855-5737-086

PNB Bank Customer Care Numbers for Grievance Redressal

The following are the PNB bank complaint number for level 1:

18001800
18002021

The table below presents the grievance redressal numbers for level 2:

Circle	Contact Number
Agartala	0381-2315928
Agra	0562-2851336
Ahmedabad	079-26583958
Alwar	0144-2700858
Amritsar	0183-2894262, 0183-2565281
Ayodhya (Faizabad)	05278-244370
Baleswar	06782-358330
Bangalore	080-25584509
Bardhman	0342-2646327
Bareilly	0581-2530440
Berhampur (Ganjam)	0680-2999866
Bharatpur	05644-222012
Bhatinda	0164-2250414
Bhopal	0755-2553217
Bhubaneshwar	0674-2918801
Bijnore	01342-297490
Bikaner	0151-2230063
Bilaspur	07752-412659
Bokaro	0654-2231901
Bulandshahr	05732-283501
Champaran (Motihari)	06252-240940
Chandigarh	0172-2709678
Chennai	044 28502001
Coimbatore	0422-2238802
Cuttack	0671-2586009
Dehradun	0135-2710107
Dharamshala	01892-225134
Dibrugarh	0373-2326330
Durgapur	0343-2570017
East Delhi	011-45544701
Ernakulam	0484-2384622
Ghaziabad	0120-2753104
Gorakhpur	0551-2205046
Gurugram	0124-4126379
Guwahati	0361-3517992
Gwalior	0751-2430037
Hamirpur	01972-222349
Hanumangarh	01552-268767
Haridwar	01334-233933, 01334-234469
Hooghly	033-26523394
Hoshiarpur	01882-505252, 01882-505299, 01882-505297
Hubli	0836-2335115
Hyderabad	040-23243080
Indore	0731-4224022
Jabalpur	0761-2403229
Jaipur - Ajmer	0141-2716502
Jaipur - Sikar	01572-270735
Jalandhar	0181-4697616, 0181-4697601
Jammu	0191-2471979
Jhansi	0510-2321461
Jind	01681-245593
Jodhpur	0291-2439069
Jorhat	0376-2304126
Kapurthala	01822-501811
Karnal	0184-2269618
Kharagpur	03222-261200
Kolhapur	0231-2524014
Kota	0744-2360051
Kozhikode	0495-2742614
Kurukshetra	01744-224631
Lucknow	0522-2200715
Ludhiana	0161-2888102, 0161-2888103
Malda	03512-223027
Mandi	01905-223562
Meerut	0121-2980000
Moga	01636-519000
Moradabad	0591-2455143
Mumbai City	022-20822610
Mumbai Western	022-62434602
Murshidabad	03482-252717
Muzaffarnagar	0131-2620450
Nadia	03472-223210
Nagaon	0367-2252524
Nagpur	0712-2544937
New Jalpaiguri (Siliguri)	0353-2435773
Noida	0120-4818111
North 24 Parganas	033- 5840228
North Delhi	011-48053419
Panipat	0180-2620331
Paschim Medinipur	03222-263770
Pathankot	0186-2236900
Patiala	0175-5030201
Pune	020-26133863
Purulia	03252- 222274
Raipur	0771-2210400
Rajkot	0281-2481401
Ranchi	0651-2531900
Rohtak	01262-228000
Saharanpur	0132-2767900
Sambalpur	063-2535515
Sas Nagar (Mohali)	0172-5043705
Secunderabad	040-23147012, 040-23147030, 040-23147037, 040-23147048, 040-23147020
Shimla	0177-2651733
Silchar	0384-2247450
Solan	01792-220091
South Delhi	011-49270905
Sriganganagar	0154-2460707
Srinagar	0194-2465012
Surat	0261 2701001
Trichy	0431-2521161
Udaipur	0294-2688001
Ujjain	0734-2533424
Vadodara	0265 2361734
Vijayawada	0866-2428160
Vizag	0866-2469977
West Delhi	011-23741565

The following table highlights the contact numbers for grievance redressal level 3:

Zonal Office	Contact Number
Agra	0562-2529113
Ahmedabad	079-47010202
Amritsar	0183-2507203
Bhopal	0755-2550663
Bhubaneswar	0674-2353050
Chandigarh	0172-2721037
Chennai	044-28112218
Dehradun	0135-2710107
Delhi	011-43560952
Durgapur	0343-2545502
Guwahati	9434014533
Hyderabad	040-23235646
Jaipur	0141-2743349
Kolkata	033-22623269
Lucknow	0522-2306435
Ludhiana	0161-2550120
Meerut	0121-2980049
Mumbai	022-22833802
Patna	0612-2506709
Raipur	0771-2210461
Shimla	0177-2651441
Varanasi	0542-2506063

If you wish to contact PNB based on zonal distribution, you can refer to the following customer care number pnb:

ZAO	Designation	Contact Numbers
Agra	VO-CM	9334503060
Agra	AVO	7060098955
Ahmedabad	VO-CM	8451041999
Ahmedabad	AVO	9837127744
Amritsar	VO-CM	9419194889
Amritsar	AVO	8433071752
Bhopal	VO-CM	9589018085
Bhopal	AVO	8085901515
Bhubaneshwar	VO-CM	9474952241
Bhubaneshwar	AVO	7077722087
Chandigarh	AVO	9501021681
Chennai	VO-AGM	9096320099
	AVO-CM	9880696644
	AVO	8939494709
Dehradun	VO-CM	9412051210
Dehradun	AVO	9675555561
Delhi	VO-AGM	9818088641
	AVO-CM	9810337127
	AVO	7042198890
Durgapur	VO-CM	9315189047
Durgapur	AVO	7399454449
Guwahati	VO-CM	8238352275
Guwahati	AVO	8876101781
Hyderabad	VO-CM	8939464666
Hyderabad	AVO	7702942525
Jaipur	VO-CM	9461116189
Jaipur	AVO	9166760007
Kolkata	VO-AGM	8252916204
	AVO - CM	9906227711
	AVO	6289245346
Lucknow	VO-CM	8263324494
Lucknow	ATO	7235990777
Ludhiana	VO-CM	8968680786
Ludhiana	AVO	9417541327
Meerut	VO-CM	9685435649
Meerut	AVO	7830404404
Mumbai	VO-AGM	9771488102
	AVO - CM	9819269620
	AVO	7607507990
Patna	VO-CM	7060403088
Patna	AVO	9771463081
Raipur	VO-CM	7991158206
Raipur	AVO	9425501346
Shimla	VO-Cl\It	9418585710
Shimla	AVO	8437765625
Varanasi	VO-CM	7739727272
Varanasi	AVO	8881889946
Kolkata	Additional CVO- Kolkata	033-22627365
Mumbai	Additional CVO- Mumbai	022-68540847
Gurugram	Additional CVO- Delhi	0124-4126397
	DGM HOD	011-28044162
	DGM	011-28044106
	AGM	011-28044326
	AGM	011-28044328

Here are the PNB Bank customer care numbers for level 4 grievance redressal:

Circle	Designation	Contact Numbers
Agra
Agra	Chief Manager	7895998914
Aligarh	Chief Manager	8755558190
Bareilly	Chief Manager	0581-2530445
Bulandshahar	Chief Manager	9871758659
Etawah	Chief Manager	9027510575
Jhansi	Chief Manager	8052615020
Zonal Office- Agra	Dy. Zonal Manager	8826006999
Ahmedabad	Assistant General Manager	8894611440
Rajkot	Chief Manager	8452003280
Surat	Chief Manager	7990570200
Vadodara	Chief Manager	9930178140
Zonal Office- Ahmedabad	Dy. General Manager	7086083953
Amritsar
Amritsar	Chief Manager	9717494210
Hoshiarpur	Chief Manager	8789337306
Jalandhar	Chief Manager	8283824084
Jammu	Chief Manager	9810331102
Kapurthala	Chief Manager	7733938081
Pathankot	Chief Manager	9465621620
Srinagar	Chief Manager	8475002094
Zonal Office- Amritsar	Deputy Zonal Manager	9649730000
Bhopal
Bhopal	Chief Manager	9910073177
Gwalior	Chief Manager	9977947111
Indore	Chief Manager	9958823207
Jabalpur	Chief Manager	7089914021
Ujjain	Chief Manager	9997827729
Zonal Office- Bhopal	Dy. General Manager	0755-2550618
Bhubaneshwar
Baleswar	Chief Manager	8084718484
Behrampur (Ganjam)	Chief Manager	7979847953
Bhubaneshwar	Chief Manager	9437162725
Cuttack	Chief Manager	9090577787
Sambalpur	Chief Manager	9734599100
Zonal Office- Bhubaneswar	Dy. Zonal Manager (DGM)	7709385620
Chandigarh
Chandigarh	Chief Manager	9872422432
Hisar	Chief Manager	8800979148
Jind	Chief Manager	9306197932
Karnal	Asstt. Gen. Manager	8368162691
Kurukshetra	Chief Manager	9416137654
Panipat	Chief Manager	7056722108
Rewari	Chief Manager	8146058242
Rohtak	Chief Manager	9953003456
Sirsa	Chief Manager	9215156777
Zonal Office- Chandigarh	Deputy General Manager	9602535555
Chennai
Chennai	Chief Manager	9282135444
Coimbatore	Chief Manager	8152995566
Ernakulam	Chief Manager	9995790183
Kozhikode	Chief Manager	9746125775
Thiruvananthapuram	Chief Manager	9629969158
Trichy	Chief Manager	8105611888
Zonal Office - Chennai	Deputy Zonal Manager	9820814650
Dehradun
Haldwani	Chief Manager	9454844238
Haridwar	Chief Manager	7751816609
Dehradun	Chief Manager	9045294275
Tehri	Chief Manager	8126946655
Zonal Office - Dehradun	Deputy Zonal Manager	7060136633
Delhi
East Delhi	Chief Manager	8295952334
Ghaziabad	Chief Manager	9001291004
Gurugram	Chief Manager	9826874527
Noida	Chief Manager	9412350372
North Delhi	Chief Manager	9971720088
South Delhi	Chief Manager	8192000883
West Delhi	Chief Manager	9650996030
Zonal Office- Delhi	Deputy General Manager	011-43176316
Durgapur
Bardhman	Chief Manager	9835988487
Durgapur	Assistant General Manager	9163745353
Malda	Chief Manager	7087433986
Murshidabad	Chief Manager	9967227037
Nadia	Chief Manager	9830359714
New Jalpaiguri	Chief Manager	7872552247
Purulia	Chief Manager	9599076261
Zonal Office- Durgapur	Deputy General Manager	7044830111
Guwahati
Agartala	Chief Manager	9903325136
Dibrugarh	Chief Manager	7908187339
Guwahati	Chief Manager	7479048277
Imphal	Chief Manager	7085737559
Jorhat	Chief Manager	9435932472
Nagaon	Chief Manager	9531251601
Silchar	Chief Manager	8709675535
Zonal Office- Guwahati	Deputy Zonal Manager (DGM)	8820426215
Hyderabad
Bangalore	Asstt. Gen. Manager	9661635947
Hubli	Chief Manager	9945568435
Hyderabad	Asstt. Gen. Manager	9585559445
Secunderaba d	Asstt. Gen. Manager	8056736786
Vijayawada	Asstt. Gen. Manager	8961781991
Visakhapatnam	Asstt. Gen. Manager	9500022489
Zonal Office- Hyderabad	Deputy Zonal Manager (DGM)	9826806511
Jaipur
Alwar	Chief Manager	9982655005
Bharatpur	Chief Manager	9075017700
Bikaner	Chief Manager	9818265511
Hanumangar h	Chief Manager	7976377581
Jaipur - Ajmer	Chief Manager	8619738569
Jaipur - Sikar	Chief Manager	9414507056
Jodhpur	Chief Manager	7023004942
Kota	Chief Manager	7044069008
Sriganganag ar	Chief Manager	9636440077
Udaipur	Chief Manager	7568266999
Zonal Office- Jaipur	Deputy General Manager	7028012951
Kolkata
Hooghly	Chief Manager	9748059165
Kharagpur	Deputy Circle Head (Chief Manager)	8349428331
Kolkata North	Asstt. General Manager	9471002801
Kolkata South	Chief Manager	9830524572
Kolkata West	Chief Manager	8910042469
North24Parg anas	Chief Manager	9676856175
Paschim Medinipur	Dy. Circle Head (Chief Manager)	9674629137
Purba Medinipur	Chief Manager	9818840051
South24Parg anas	Dy. Circle Head (Chief Manager)	9073997776
Zonal Office- Kolkata	Dy. General Manager	9874023794
Lucknow
Ayodhya	Chief Manager	8607193962
Gorakhpur	Chief Manager	9839116858
Lucknow	Chief Manager	9897209897
Sitapur	Chief Manager	9650905566
Zonal Office- Lucknow	Deputy General Manager	9903265088
Ludhiana
Bathinda	Chief Manager	8103340899
Fazilka	Chief Manager	9855426720
Ludhiana	Chief Manager	9872211811
Moga	Chief Manager	9419230053
Patiala	Chief Manager	8146010251
SAS Nagar	Chief Manager	7755005069
Zonal Office- Ludhiana	Deputy General Manager	8171327444
Bijnore	Chief Manager	7800991001
Moradabad	Chief Manager	8756020077
Saharanpur	Chief Manager	9264154570
Muzaffarnagar	Chief Manager	9456429380
Meerut	Chief Manager	9717198511
Zonal Office- Meerut	Deputy Zonal Manager	0121-2980151
Mumbai
Kolhapur	Chief Manager	9579114891
Mumbai City	Chief Manager	9783855398
Mumbai Western	Chief Manager	9899022120
Nagpur	Chief Manager	9887777846
Nashik	Chief Manager	8130401515
Pune	Chief Manager	8511801240
Thane	Chief Manager	9022858901
Zonal Office- Mumbai	Deputy General Manager	9558908550
Patna
Arah	Chief Manager	8130558881
Aurangabad	Chief Manager	7640002118
Biharsarif	Chief Manager	7870531502
Bhagalpur	Chief Manager	7897899444
Champaran	Chief Manager	8787217004
Darbhanga	Chief Manager	9811134706
Gaya	Chief Manager	7739561732
Muzaffarpur	Chief Manager	8584814564
Patna	Chief Manager	7250429505
Purnea	Chief Manager	9803693455
Zonal Office- Patna	Deputy General Manager	0612-2506714
Raipur
Ranchi	Chief Manager	9910066093
Bilaspur	Chief Manager	8967465298
Bokaro	Chief Manager	8600992687
Raipur	AGM (Dy. Circle Head)	7894560142
Zonal Office- Raipur	Dy. Zonal Manager	9589234799
Shimla
Dharamshala	Chief Manager	8920070800
Hamirpur	Chief Manager	9805944577
Mandi	Asstt. General Manager	9418094930
Shimla	Chief Manager	9016706662
Solan	Asstt. General Manager	7060511414
Zonal Office- Shimla	Deputy Zonal Manager	9833174255
Varanasi
Kanpur City	Chief Manager	7897889977
Mau	Chief Manager	9650741616
Prayagraj (Allahabad)	Chief Manager	7054671817
Raebareli	Chief Manager	8826522100
Varanasi	Chief Manager	9415815892
Zonal Office- Varanasi	Deputy General Manager	9431817069

For level 5 grievance redressal, you need to raise your complaint on the Complaint Management System portal, Banking Ombudsman or Sachet portal.

PNB Bank customer care numbers provide a convenient way for customers to reach the bank without visiting a branch. The 24/7 toll-free helplines allow access to support even during non-banking hours. To ensure quick assistance and accurate query resolution, make sure to dial the correct number based on your specific concern.