Is it possible to discuss grievances with bank executives?

In case you have grievances and wish to speak to SBI representatives in person, you can visit any of the nearby SBI branches to speak to the Branch Manager or other executives. Ensure you visit your chosen branch on a working day during business hours.

If I am unhappy with SBI services, how do I inform the bank?

If you are an unhappy customer of SBI due to any of the bank’s services, you can send an SMS mentioning ‘UNHAPPY’ to 8008202020. As an alternative, you can write to the principal nodal officer stating your grievances.

What should I do if there is an unauthorised transaction from my SBI account?

If you identify any unauthorised transaction from your SBI account, you need to inform the bank without delay. Raise a complaint by filling in the necessary form on their online portal. However, ensure you undertake precautionary measures by not sharing OTP or passwords with unauthorised persons.

If I do not have time to send an SMS, how do I raise a complaint regarding the SBI personal loan?

In case you want to raise a complaint and do not have time to type an SMS, you can use the bank’s missed call services. Alternatively, you can file a grievance on SBI’s official online portal at your convenience.

How do I contact the principal nodal officer of SBI?

You can connect with the principal nodal officer of SBI at 022 22741216 or at gm.customer@sbi.co.in. The postal address to connect with him/her is Customer Service Department, State Bank of India, State Bank Bhavan, 16th floor, Madam Cama Road, Mumbai: 400021.

SBI Loan Customer Care Number in India: Get 24/7 Support

Name: SBI Loan Customer Care
Brand: Customer Care
Rating: 4.8 (11363 reviews)

State Bank of India (SBI) is one of the most reliable nationalised banks in India. Besides retail banking services, the bank offers various loans to its customers. SBI further assists its customers in query resolution and complaint resolution with dedicated contact numbers. The SBI loan customer care number has classifications based on the type of loan. Explore these numbers here for seamless query resolution.

SBI Loan Helpline Number

Here is the list of SBI loan customer care numbers for SMS/missed call banking services:

Type of Loan and Service	SBI Loan Customer Care Number
SMS ‘CAR/HOME/GOLD/Personal/SME’	7208933145
Home Loan	7208933140
Gold Loan	7208933143
Car Loan	7208933141
Personal Loan	7208933142
SME	7208933144

SBI Loan Customer Care Number for Certificates

If you need loan certificates, connect with SBI customer care on the numbers mentioned below, following the given process:

Type of Certificate	Customer Care Number	Steps to Send an SMS
Home Loan Interest Certificate	7208933145	Type HLI, Account Number and Code with a space in between each element
Education Loan Interest Certificate	7208933145	Draft an SMS with ELI, Account Number and Code with a space between each component.

Additional SBI Loan Customer Care Number

The following list highlights the SBI SMS and missed call numbers, followed by the email addresses for car and home loans:

Type of Service	SBI Loan Customer Care Number
SMS ‘Car’ or ‘Home’ for a car loan or a home loan	567676
Send a missed call for a home loan or a car loan	9223588888
Home Loan
*SBI Loan 247 Customer Care Number**	18001234
	18002100
	1800112211
	18004253800
SBI Loan Toll-Free Customer Care No	080-26599990

Final Word

The SBI loan customer care number varies based on the query related to a specific type of loan. While customer care executives for gold loans specialise in a specific domain, you need to connect to a different number if you have queries related to a home loan. Ensure you connect with the customer care executive on the appropriate number to enjoy hassle-free services associated with SBI loans.

However, if you wish to avoid taking loans in the future and eliminate paying high interest rated-EMI (Equated Monthly Instalment), you can start booking multiple fixed deposits at competitive rates from now on to meet your financial goals.