What are the classifications of Union Bank's call centre services?

The four core categories of Union Bank’s call centre services for retail deposits include banking services, internet banking services, debit card services, followed by mobile and SMS banking services.

In which languages does Union Bank offer IVR services?

Apart from English and Hindi, Union Bank offers IVR services in 12 languages. These include Malayalam, Gujarati, Marathi, Bengali, Tamil, Kannada, Telugu, Odia, Punjabi, Urdu, Assamese and Konkani.

What is the contact number to connect with the Union Bank board?

You can connect with the board of Union Bank at +91 22-2289-2000.

Union Bank Customer Care Number: All You Need to Know in 2026

Name: Union Bank of India Customer Care Numbers
Brand: Customer Care
Rating: 4.8 (12886 reviews)

Union Bank has emerged as one of the largest nationalised banks in India after the Andhra Bank and Corporation Bank merger in 2020. With over 8,600 domestic branches and 3 offshore branches in Dubai, Sydney and London, this bank has a huge Indian and NRI customer base.

The customer-centric approach of the bank lies in offering multiple Union Bank customer care numbers to cater to customers’ needs in India and abroad. Here are the different contact numbers, followed by IVR numbers for Union Bank accounts and cardholders across the globe.

Toll-Free Union Bank Customer Care Number

Here is the list of toll-free Union Bank customer care numbers that you need to check out:

Toll-Free Union Bank Customer Care Number	Purpose
18002082244	24*7 Contact Support
18004251515	Raising Query 24*7
18004253555	24*7 Support
1800222243	Fraud and Disputed Transaction Reporting
18004252407	Premium Account
1930	National Cyber Crime
1800223222	Credit Card Query (Alternate Number)
18001037188	Doorstep Banking
18001213721	Alternative Number for Doorstep Banking

All India Union Bank Customer Care Number

The following table highlights all India numbers of the Union Bank customer care team:

Union Bank All India Numbers	Purposes
9666606060	Whatsapp Support
9223008486	SMS/Missed Call Services
08025300175	Query Related to Credit Cards
08061817110	Chargeable Number for NRI (Non-resident Indians)
9223008486	SMS Banking
9223173921	SMS-based IMPS
18004251515	Union Bank Credit Card Customer Care Number
18002082244	24*7 Union Bank Customer Care Number (IVRS)

Notably, the Union Bank IVRS menu offers customers access to a wide range of services. To begin, you will first need to select your preferred language for instructions. Once done, you can proceed to explore the available services. Here’s the IVRS menu:

You need to press 1 for debit card hotlisting and blocking your account. Further pressing 1 will hotlist your debit card, pressing 2 will block your account and pressing 0 will repeat the menu.

For additional queries, you need to press 2. Following this, you need to press 1 for queries related to your cards, press 2 to unblock your customer ID for Internet banking and mobile banking, press 3 for queries associated with your account and press 4 for sales and generation of PIN for your cards.

To stop a cheque payment, you need to press 5. If you want to stop payment for a demand draft, it is best to confirm with the customer care executive whether this option is available through the IVR system.

You need to press 6 to apply for a loan via call, press 7 for additional banking services, press 8 for Pradhan Mantri Jan Dhan Yojana, press 0 for claim-related queries and press 0 to speak directly to the customer care executive. Pressing 0 would repeat the menu.

International Union Bank Customer Care Numbers

Here is the list of international numbers for customers of Union Bank:

Union Bank International Numbers	Purposes
+918484848458	NRI Customer Support
+918061817110	Dedicated Number for NRI

Additional Union Bank Customer Care Centre Numbers

Here are the additional numbers you can dial in order to reach out to the customer care team of Union Bank:

Service	Contact
Helpline Number For Women In Distress	7827170170
Centralised Pension Processing Cell (CPPC)	011-42268378

Union Bank of India Complaint Number (Grievance Redressal)

Union Bank offers various numbers for grievance redressal based on regions and the level of the complaint as follows:

Level 1 Grievance Redressal:

For first-level grievance redressal, you need to dial any of the following numbers or send an email to the given email ID:

Particulars	Contact Information
Calling Numbers	18002082244, 1800222243, 18004251515
Email ID

Level 2 Grievance Redressal:

In case, your grievances remain unresolved at the first level, you can escalate the same to the regional nodal officer on the following numbers, email addresses or office addresses:

Regional/Zonal Office	Contact Number
Bangalore
Zonal Office - Bangalore	080-2952000
Belagavi	0831-2008001
Bangalore East	080-29907799
Bangalore South	080-22959631
Hubballi	0836-4277220
Kalaburgi	0847-2295421
Mysuru	0821-2526526
Shivamogga	0818-2281102
Hassan	0817-2241001
Bhopal
Zonal Office -Bhopal	0755-2676777
Bhopal Central	0755-2676720
Narmadapuram	0755-2556490
Bilaspur	07752-470687
Gwalior	0751-2233273
Indore	0731-2426651
Jabalpur	0761-2450656
Raipur	0771-2546015
Rewa	07662-257200
Bhubaneswar
Zonal Office-Bhubaneswar	0674-2355006
Balasore	06782-358208
Berhampur	0680-2222435
Bhubaneswar	0674-2538500
Rayagada	06856-291029
Chandigarh
Zonal Office - Chandigarh	0172-2722030
Amritsar	0813-2500341
Bhatinda	0164-5090190
Chandigarh	0172-2704718
Hissar	0166-2268001
Jalandhar	0181-2241771
Karnal	0184-2265670
Ludhiana	0161-5044298
Shimla	0177-2925281
Chennai
Zonal Office - Chennai	044-23460787
Chennai North	044-47911387
Chennai South	044-28523104
Coimbatore	0422-2240306
Madurai	0452-4391029
Salem	0427-2334811
Tiruppur	0421-232111
Tirunelveli	0462-2914144
Delhi
Zonal Office - Delhi	011-23213211
Gurugram	0124-2970981
Delhi North	011-43010326
Ghaziabad	0120-3119021
Hyderabad
Zonal Office - Hyderabad	040-29555594
Hyderabad Koti	040-24683119
Hyderabad Saifabad	040-23252527
Karimnagar	0878-2244414
Mahabubnagar	08542-271055
Nizamabad	08462-234966
Secunderabad	040-23468818
Warangal	0870-2459111
Siddipet	08457-228001
Jaipur
Zonal Office - Jaipur	0141-4523929
Jaipur	0141-2744896
Kolkata
Zonal Office - Kolkata	033-40446288
Durgapur	0343-2543922
Greater Kolkata	033-48135317
Guwahati	0361-2660637
Howrah	033-26780471
Kolkata Metro	033-22820114
Lucknow
Zonal Office - Lucknow	0522-2306001
Agra	0562-2251661, 0562-2251662
Ayodhya	0527-8310021, 0527-8310027
Dehradun	0135-2745869
Haldwani	0594-6292810
Kanpur	0512-2217517
Lucknow	0522-2306915
Meerut	0121-4333001
Mangaluru
Zonal Office - Mangalore	0824-2861878
Ernakulam	0484-2385202
Thrissur	0487-2383838
Kollam	0474-2746003
Kottayam	0481-2587119
Kozhikode	0495-2772324
Mangaluru	0824-2861417
Thiruvananthapuram	0471-2997737
Udupi	0820-2524842
Mumbai
Zonal Office - Mumbai	022-22632811
Mumbai South	022-22632805
Mumbai-Andheri	022-26832702
Mumbai-Borivali	022-28647319
Mumbai-Thane	0135-21721746
Mumbai-Thane	0135-21723741
Mumbai-Vashi	022-46078915
Pune
Zonal Office - Pune	020-25552200
Ahmednagar	0241-2990245
Amravati	0721-2650412
Goa	0832-2438484
Kolhapur	0231-640452
Kolhapur	0231-2641621
Nagpur	0712-2461042
Nasik	0253-2317771
Pune Metro	020-29912022
Greater Pune	020-25896556
Greater Pune	020-25896557
Ranchi
Zonal Office - Ranchi	0651-2773082
Bhagalpur	0641-2301050
Dhanbad	0326-2999991
Patna	0612-3126404
Ranchi	0651-2773001
Samastipur	06274-225414
Varanasi
Zonal Office - Varanasi	0542 - 2280241
Azamgarh	0546-2297660
Ghazipur	0548-2222017
Gorakhpur	0551-2202478
Jaunpur	0545-2299400
Mau	0547-2971222
Varanasi	0542-2280455
Chandauli	0541-2297790
Vijayawada
Zonal Office - Vijayawada	0866-2560415
Anantapur	08554-233118
Guntur	0863-2216870
Kadapa	08562-295344
Kurnool	08518-270269
Machilipatnam	0867-2294609
Nellore	0861-3557725
Ongole	08592-237811
Tirupathi	0877-2247902
Vijayawada	0866-2560402
Visakhapatnam
Zonal Office - Visakhapatnam	0891-2506312
Bhimavaram	08816-236301
Bhimavaram	08816-236302
Eluru	08812-230938
Kakinada	0884-2376522
Rajahmundry	0883-2441123
Srikakulam	08942-270911
Visakhapatnam	0891-2546722

Level 3 Grievance Redressal:

If your complaints remain unresolved at level 2, you can connect with the Chief Grievance Officer or Digital Lending Grievance Redressal Officer on the following numbers:

Designation	Contact
Chief Grievances Redressal Officer	02246046208
Digital Lending Grievance Redressal Officer- FinTech	022-45064197

Level 4 Grievance Redressal:

The 4^th level escalation in case of unresolved complaints should be raised with the regional Nodal officer of the Banking Ombudsman on the below-mentioned numbers:

Region	Contact
Ahmedabad	8572889514
Bengaluru	080-23464252
Bhopal	0755-2676754
Bhubaneshwar	0674-2355005
Chandigarh	0172-2722028
Chennai	044-23460787
Dehradun	9925122203
Delhi BO-I	7471119699
Delhi BO-II	7800003803
Guwahati	7567518460
Hyderabad	040-24446319
Jaipur	0141-4523929
Jammu Amritsar	0183-3551070
Kanpur	0522-2721606
Kolkata	033-45014844
Mumbai-I	022-35105165
Mumbai-II	020-25552266
Patna	9167009263
Raipur	0771-3526406
Ranchi	0651-2773000
Trivandrum	7043337030

Final Word

The Union Bank offers well-structured customer care support to ensure every customer concern is heard and addressed at the right level. To resolve your query smoothly, it is important to call the correct Union Bank customer care number and follow the bank’s level-wise complaint process. This ensures faster help and a hassle-free experience when reaching the right support team.