Standard Chartered Credit Card Customer Care

Ever since Standard Chartered Bank was established in the year 1853, they have diligently served their customer base. This makes them one of the most preferred banking services in many parts of the world. The bank’s reputation is even more strengthened by its strong customer support service. Standard Chartered has a lot of customer care service channels that answer users’ queries. Read on to get to know about the various means of Standard Chartered Credit Card customer care service channels and more.

What is a Standard Chartered Credit Card?

Standard Chartered Bank is a multinational financial and banking services company that offers a vast range of credit card services. They come with a lot of varying benefits and features to cater to the different types of customer needs. The cards that they offer have benefits spread across multiple categories like shopping, travel, utility bill payments, fuel, cashback and more. 

Standard Chartered Credit Card Customer Service for Getting Queries Solved

Standard Chartered Bank provides a vast range of customer channels, including the customer care number of Standard Chartered credit cards to ensure that all customers get queries and doubts solved as efficiently as possible when using their services. Customers can get in touch with Standard Chartered Bank via online or offline means. Here is a list of some of some methods for contacting them:

1. Via Email

For grievance redressal, you can send an email to the address . When filling out the email, enter your name, address, contact number and complaint details. After sending the email through, you will receive a confirmation email message.

1. Calling Customer Service Directly

You can also call the Standard Chartered Bank credit card toll free number for the designated area where you live to get in touch with their helpline. Their helpline numbers (region-wise) are available on their official site.

A few numbers where you can contact them are: 

• 3940 444 or 6601 444 (Pune, Hyderabad, Kolkata, Ahmedabad, Chennai, Bangalore, Delhi, Mumbai)
• 6601 4444 or 3940 4444 (Surat, Nagpur, Rajkot, Bhopal, Cochin/Ernakulam, Chandigarh, Coimbatore, Jaipur)
• 6601 444 (Allahabad, Vadodara, Ludhiana, Amritsar, Patna, Jalandhar, Kanpur, Bhubaneshwar, Indore, Lucknow).

1. Messaging Live Agent

They also have a Standard Chartered Credit Card customer care live chat feature available for their customers. Their live message feature lets customers chat with their designated consultants. To do this, you need to log in to your online banking on their site with your details for initiating a conversation (for Priority and Premium Banking customers). 

• Via Mail

You can directly send them a post mail by mentioning your complaint along with your name, address and contact number. The address for sending Standard Chartered Credit Card customer care mail is: 

Standard Chartered Bank,

Customer Care Unit,

19, Rajaji Salai,

Chennai – 600 001

• Visiting the Bank

Apart from the other online means of Standard Chartered Credit Card customer care, you can get your queries solved by directly visiting the bank as well. They have "May I Help You" desks available at all of their branches. Customers are also eligible to approach the Service Managers at their designated desks. To get information about their bank branches located near you visit their official site and click on the “Contact Us” option. 

Types of Standard Chartered Credit Cards 

Here is a list of some of the popular credit card options that are provided by the Standard Chartered Bank along with their features:

1. Ultimate Credit Card

• Gives duty-free cashback of 5%
• Rewards 5 points for every ₹150 spent (each reward point equals ₹1)
• Provides reduced forex-mark of 2% on all forex spends 
• Enables users to earn 3.33% returns on all types of spends including dining, travel, golf or shopping

1. Rewards Credit Card

• Enables users to adjust reward points for every earned SC Rewards card against the statement balance
• Rewards 4 reward points for every ₹150 spent on retail shopping
• Provides 1% reward fuel surcharge waiver
• Awards 1 reward point for every spent ₹150 on Government and Insurance spend
• On spends of ₹20,000 and above awards with 8x points
• Gives access to domestic airport lounge 1x every quarter

1. Standard Chartered EaseMyTrip Credit Card

• Provides flat 10% and 20% discount on flight and hotel bookings at EaseMyTrip app or website
• Gives complimentary access to domestic lounge 2x every year
• Awards 10x rewards on every spent ₹100 at standalone airline and hotel apps/outlets/websites

1. Smart Credit Card

• Get 2% cashback on all types of online spending of up to ₹1,000 monthly
• Receive 1% cashback on all other spends of up to ₹500 monthly
• Get EMI at special interest of 0.99% monthly
• Enjoy an extended period of credit that is interest-free  for the first 90 days (after making payment of a minimum amount)

1. Visa Infinite Credit Card

• Earn 5x reward points for every spent ₹100 overseas on retail shopping
• Receive access to four complimentary domestic airport lounge every quarter
• Get 2x reward points for all other types of spending 

1. Platinum Rewards Credit Card

• Get 5 reward points for every spent ₹150 on restaurants, fuel and hotel spends
• Receive 1 reward point for every ₹150 spent on all other types of spends

1. Super Value Titanium Credit Card

• Receive 1 reward point for every spent ₹150 on all other types of spending 
• Earn 5% cashback on utility, telecom bill and fuel payments

Final Word

It is very convenient to contact Standard Chartered Credit Card customer care with so many channels available out there. You can choose the method you prefer the most to get in touch with them. Their designated team is always readily available to help you get the convenience of finances and banking with their available services. 

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Other Important Pages from Standard Chartered Bank

Standard Chartered FD Rates | Standard Chartered Online Banking