Yes Bank Credit Card Customer Care

Since its incorporation in 2003, YES Bank has established itself as a premier private sector bank, renowned for its premium banking services. With a strong commitment to customer satisfaction, the bank consistently delivers exceptional customer care, setting high standards in the industry.

Read to learn all about YES Bank credit card customer care service channels and how they provide efficiency and convenience when using their bank’s products and services. 

Ways to Contact YES Bank Credit Card Customer Care 

There are a few different ways to contact YES Bank credit card customer care to get your queries and grievances answered:

• By Calling Their Number

If you face any credit card-related issues. reach out by calling at YES Bank credit card helpline number which is 1800 103 1212. There are designated agents to help you sort out your issue. 

To get your general queries answered, you can call either of these numbers: 1800 1200 or 1860 210 1200 (toll-free). 

When faced with corporate queries, you can call either of these numbers: +91 (22) 5091 9800 or +91 (22) 6507 9800. 

• Via Email 

If you want to block your credit card for any unauthorised transactions, you can send an email to YES Bank credit card customer care email ID. The email addresses are: and respectively. 

• By Sending an SMS

The YES Bank credit card customer care number for SMS is +91 9552220020. Just text "HELP" space "Cust ID", and then designated agents will reach out to help you out with your queries and credit card-related transactions. 

• Mailing Grievance Redressal Form

Opt for this option only if you are not satisfied with the response from customer care. You can raise an issue with the Grievance Redressal office of YES Bank by mail at this address: 

• Head – Grievance Redressal
• YES Bank Limited
• YES Bank House,
• Off Western Express Highway,
• Santacruz East, Mumbai 40005

Make sure to fill out the Grievance form correctly by providing basic details like your address, contact number, name, customer ID and the nature of the complaint.

About YES Bank Credit Card? 

YES Bank credit cards are a viable option for people who love getting rewards for every online processed payment. They come with a vast range of benefits including low processing fees, cashback, rewards and super-affordable interest rates. 

You can save up money and get rewarded for every time that you swipe your YES Bank credit card while paying for your shopping, retail, and dining transactions. Furthermore, there are different options of credit cards for users to choose from according to their preferences so that they can make the most out of their purchases.

Types of YES Bank Credit Cards 

YES Bank has a lot of different types of credit cards to cater to the unique needs of a variety of customers. Here is a list of their offered credit cards along with their benefits:

1. Elite+ Credit Card

This credit card is ideal for customers who want to seek higher reward points for retail shopping. It provides rewards for spend on purchases in retail sites and centres. Here is a list of benefits it offers:

• Reward points of up to 12 for every ₹200 that is spent.
• Access to Domestic and International Lounge.
• Up to 25% discount on movie tickets that are booked through BookMyShow. 
• Insurance coverage of up to ₹50,000 against any accidental damage for electronics purchased within their 6-month period
• Foreign Currency Markup of 2.75%

1. Ace Credit Card

The Ace Credit Card is designed for individuals who wish to earn reward points, particularly on travel and dining expenses, while also benefiting from a fuel surcharge waiver. Here are some of the key advantages it offers:

• Reward points of up to 8 for every ₹200 spent.
• Fuel surcharge waiver of up to 1%.
• Greater Reward points on Dining and Travel expenses.
• Foreign Currency Markup of 2.75% rate.
• Up to ₹50,000 insurance coverage against any accidental damage caused to electronics or mobile purchased within 6 months.

1. SELECT Credit Card

These cards provide amount-based rewards along with fuel surcharge waivers and domestic lounge access. A few features of it are:

• 1x Domestic Lounge access for every quarter.
• Fuel surcharge waiver of 1%.
• Reward points of up to 8 for every spent ₹200
• 2x Reward points for retail shopping for every ₹200 spend.
• Foreign Currency Markup of 2.75%.
• Up to ₹50,000 insurance coverage against any accidental damage for electronics purchased within their 6-month period.

1. BYOC

BYOC stands for Build Your Own Card and is a customisable credit card service which allows customers to tailor their benefits. This initiative has been taken as there’s no one-size-fits-all approach when it comes to credit cards. There are different people with different preferences when it comes to credit cards. Here is an overview of the benefits it offers:

• Get to choose between cashback and rewards according to your preference.
• The three-tier subscription plans for BYOC are Silver, Gold and Platinum.
• Choose the material of your card - eco-friendly, metal or plastic.
• Get a complimentary Golf program.
• Complimentary ET Prime membership.
• 10% cashback opportunity on selected merchants.
• Complimentary airport and domestic lounge access.

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