How do I apply for a Federal Bank credit card?

To get a Federal Bank credit card, you have to go through the application process by visiting the bank's official website. Alternatively, you can request a new card by visiting your nearest branch.

Which Federal Bank email ID can I write to if I live outside India?

If you are living abroad but want to connect with Federal Bank customer care through email, you have to forward your message to nrisupport@federalbank.co.in.

How to change the mobile number or email ID with Federal Bank?

To update contact details, you can access the relevant form by going to the nearest Federal Bank branch. Otherwise, you can take advantage of their net banking facilities to update the details.

Federal Bank Credit Card Customer Care Number & Other Details That You Need to Know

Name: Federal Bank Credit Card Customer Care
Brand: Customer Care
Rating: 4.9 (9605 reviews)

Federal Bank has a wide variety of credit cards suitable for an enhanced lifestyle, shopping, travelling and more. If you secure the right credit card, you can boost your savings by acquiring reward points, cashback and other discounted offers. However, before finalising, it is essential to analyse your current spending pattern and repayment potential.

Individuals using Federal credit cards tend to check the Federal Bank credit card customer care number for grievance redressal. Additionally, it enables them to resolve time-to-time queries without any hassle.

Federal Bank Credit Card 24x7 Customer Care Number

Regardless of where you are in India, you may call 1800-425-1199/1800-420-1199 to ask about Federal Bank credit card-related doubts or lodge associated complaints. While calling, try to dial the helpline number from your bank-registered mobile number as it will guarantee a fast service. This happens as the bank executives can easily identify the customer.

Federal Bank Credit Card Customer Care International Number

It is possible to get in touch with Federal Bank for assistance regarding their credit card service even while you are abroad.

If you are looking for Federal Bank credit card helpline numbers for international clients, refer to the list below:

+91-484-2630994
+91-484-2630995
080-61991199

Federal Bank Customer Care WhatsApp Number

For banking or card-related complaints/queries, you can reach out to Federal Bank via their WhatsApp channel. The bank has introduced its very own AI chatbot ‘Feddy’ to deal with multiple enquiry services.

To start chatting with Feddy, you have to send a ‘Hi’ on WhatsApp at +91-9633700800. After this, you can get your queries resolved by following the instructions.

Federal Bank Credit Card Customer Care Email ID

To lodge card-related complaints, a Federal Bank credit card user can send an email to creditcards@federalbank.co.in. Alternatively, they can visit the bank’s official website where there is a dedicated grievance redressal form for credit cards.

If the method discussed above does not bring a satisfactory response, then the customer can escalate the issue to the bank's Nodal Officer. However, before doing this they must wait for at least 10 working days.

Email ID of Federal Bank’s Nodal Officer: creditcardescalation@federalbank.co.in

By this stage, a complaint must be duly addressed. If not, then you can further escalate the matter to the Principal Nodal Officer after waiting for 5 working days. For this, you have to mail to support@federalbank.co.in.

Even after following all the above-mentioned steps, if you are not satisfied with the solution then consider reaching out to the Banking Ombudsman. You can perform this step by writing to CRPC at the address mentioned below:

Reserve Bank of India, 4th floor,

Sector 17, Chandigarh, 160017 RBI Contact Centre – 14448

For more information about credit cards, you can rely on the Federal Bank net banking application.

Likewise, for those seeking 24/7 grievance redressal, Stable Money has got them covered! We provide round-the-clock assistance for resolving queries related to fixed deposit booking. Download the app now!