RBL Bank Credit Card Customer Care: All Key Contact Details 

RBL Bank is a leading private-sector bank in India, serving 15.89 million customers through 558 branches and 411 ATMs across 28 states. It offers a wide range of banking services, including savings and current accounts, fixed deposits and credit cards. To assist its credit card holders, RBL Bank provides a dedicated customer care service. 

Read this blog to learn how to reach RBL Bank credit card customer care.

Ways to Contact RBL Bank Credit Card Customer Support

Using the following ways, you can contact the customer support of RBL Bank:

• You can call their customer care number and talk to a representative.
• Write an email to the official address of RBL Bank to raise your concerns.
• You can notify RBL Bank about your credit card issues by sending a letter.
• Connect with RBL Bank credit card customer care using SMS or WhatsApp. 

RBL Bank Credit Card Customer Care Number

You can call one of the following numbers to talk to RBL credit card support representative:

Email Address of RBL Bank Credit Card Customer Care

Apart from calling, you also have the option to send an email to RBL Bank customer support:

SMS Banking by RBL Bank for Credit Card Assistance

You can send an SMS to RBL Bank credit card customer care to enquire about your credit card and take action. Send an SMS with the following codes to +919223366333:

WhatsApp Banking by RBL Bank for Customer Support

You can reach the RBL Bank credit card customer care via WhatsApp and enquire about your card:

Step 1: Download the WhatsApp application from your device’s application store.

Step 2: Save the official WhatsApp number of RBL Bank ‘84335 98888’ to your contacts.

Step 3: Open WhatsApp and send ‘Hi RBL’ and #DoMoreOnWhatsApp to ‘84335 98888’.

Note that you can scan the QR code on the official website of RBL Bank for more details on WhatsApp banking. 

Postal Address of RBL Bank for Credit Card Support

Below are the postal addresses you can write to, regarding your credit card issues:

RBL Bank Credit Card Grievance Redressal

If the RBL Bank credit card customer care cannot resolve your query, you can always escalate your concern:

1. Level 1 Grievance Redressal Forum

At the first level, you can contact the toll-free number or contact the manager of the RBL credit card customer service. Below are the contact details for level 1 grievance redressal:

1. Grievance Redressal Forum for Level 2

If you don't receive positive resolutions for your query within 10 days, escalate the query to level 2 of RBL Bank credit card customer care by following channels:

1. Grievance Redressal Forum for Level 3

If within 10 days, your query is not resolved by Level 2, escalate the query further to the nodal officer:

RBI Ombudsman Scheme

If your RBL credit card issues persist despite following the standard resolution process, you can escalate them through the RBI Ombudsman Scheme. This initiative investigates unresolved banking concerns and offers a cost-effective solution. You can find the contact details of the RBI Ombudsman in ‘Annex I’ and reach out to the relevant office based on your state’s capital.

Final Word

You can contact RBL Bank credit card customer care, for generic enquiries or to report lost or stolen cards. You have the option to raise your concern to RBL bank and escalate it through levels until your problem is solved. The RBL Bank helpdesk is available 24*7 for prompt assistance and problem resolution.

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Other Important Pages from RBL Bank

RBL Bank Fixed Deposit Rates | RBL Bank FD Calculator | RBL Net Banking | RBL Bank Zero Balance Account | How to Book RBL FD Online & Offline |RBL Bank Savings Account Interest Rate