Aadhaar Card Customer Care Number: A Comprehensive List

Facing issues with your Aadhaar card? You can contact the UIDAI Aadhaar customer care number for help with Aadhaar updates, PVC card status, authentication issues, and other complaints. Continue reading to check the latest Aadhaar toll-free number, regional UIDAI office contact details, and the process to file complaints online through the myAadhaar portal. 

Quick Synopsis

• The UIDAI Aadhaar toll-free number is 1947, available 24x7 for Aadhaar-related complaints and support.
• Users can contact UIDAI for Aadhaar updates, PVC Aadhaar status, authentication issues, and complaint tracking.
• Aadhaar grievances can also be raised through the myAadhaar portal, email support, chatbot, CPGRAMS portal, or regional UIDAI offices.

What Is an Aadhaar Card Customer Care Number?

The UIDAI Aadhaar card toll-free number is 1947, a toll-free helpline available 24x7 for Aadhaar-related complaints, update requests, PVC Aadhaar status, authentication issues, and other support services. Users can contact this Aadhaar complaint number anytime throughout the year for assistance related to UIDAI services.

UIDAI Headquarters

The UIDAI Headquarters is located at the Government of India, Bangla Sahib Road, behind Kali Mandir, Gole Market, New Delhi – 110001. Users can contact the UIDAI reception at 011-23478653 for general enquiries.

For Aadhaar enrolment, update requests, complaints, and other Aadhaar-related support services, users can contact the UIDAI toll-free helpline number 1947, which is available 24x7. Users can also raise queries or seek assistance by emailing UIDAI at help@uidai.gov.in. 

Regional Aadhaar Helpline Number and Offices

UIDAI has also built several regional offices for monitoring and managing users' queries with toll-free numbers. These regional offices operate during the official hours of 9:30 AM to 5:30 PM IST. The table below consists of the contact details of the regional Aadhaar Card helpline services:

Aadhaar Grievance Redressal

UIDAI has established a multi-channel Aadhaar grievance redressal mechanism to help users resolve issues related to Aadhaar enrolment, updates, authentication, PVC Aadhaar status, and other Aadhaar services. Individuals can register complaints or seek support through multiple channels, such as phone, email, chatbot, web portal, social media, regional offices, and post.

Users should keep their EID, URN, or SRN details ready while raising complaints for faster grievance resolution.

Toll-Free Aadhaar Helpline Number – 1947

UIDAI provides a 24x7 Aadhaar card helpline number, 1947, which includes:

• Self-service IVRS support
• Contact centre executive assistance

The Aadhaar helpline supports services such as:

• Aadhaar enrolment and update status
• Aadhaar number retrieval using EID
• Complaint status tracking
• Aadhaar verification
• PVC Aadhaar card status
• Aadhaar Seva Kendra locator
• Appointment booking links

The IVRS service is available 24x7 and supports 12 languages, including Hindi, English, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Marathi, Punjabi, Assamese, and Odia:

Aadhaar Chatbot – Udai

UIDAI also offers an AI-powered chatbot called Udai on the official UIDAI website. The chatbot helps users with:

• Aadhaar status tracking
• PVC Aadhaar order status
• Aadhaar centre locator
• Appointment booking
• Grievance and feedback submission

The chatbot is available in both English and Hindi.

Aadhaar Grievance Portal

Users can file complaints online through the UIDAI grievance portal available under the “Grievance and Feedback” section on the UIDAI and myAadhaar websites. Users can also track the status of their complaints online using the grievance status feature.

Aadhaar Support Through Email

Users can send Aadhaar-related complaints or queries via email to

Walk-In Support at Regional Offices

Individuals can also visit the nearest UIDAI regional office for Aadhaar-related queries, complaints, or support services.

Complaint Submission Through Post

UIDAI accepts written complaints through post or hard copy submissions at UIDAI headquarters or regional offices. The concerned division or regional office reviews the complaint and takes necessary action.

CPGRAMS Public Grievance Portal

Complaints related to Aadhaar services can also be filed through the Government of India’s Centralised Public Grievance Redress and Monitoring System (CPGRAMS). Complaints submitted through the portal are forwarded to the concerned UIDAI regional office or department for resolution.

How to File Complaints Through myAadhaar Portal? 

Users can also raise complaints online through the myAadhaar portal instead of contacting the Aadhaar helpline number. 

• Besides contacting the Aadhaar customer care number, you can also file complaints against the services of UIDAI online by visiting this portal or by clicking here.
• You need to provide your details, complaint details, location and other essential information in the form. You will receive an update on your request to your phone number or email. With this procedure, your complaints can be filed against:
• Aadhaar letter/PVC Aadhaar Card status
• Operator/enrollment agency
• Authentication issue
• Portal/application issue

Final Word

The Aadhaar card customer care number allows you to connect to UIDAI to submit complaints for the correction of details in the Aadhaar card. With the correct details on the Aadhaar card, users can complete their KYC process before making any investments.

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