Can I contact the SBI Credit card customer support via email?

Aside from calling or sending an SMS, you have the option to contact customer support via email. The email address for SBI credit card issues is customercare@sbicard.com. In addition, you can click on the 'Email Us' tab under the 'Contact Us' option on the official webpage of SBI.

How to register any transactional issue with the IRCTC SBI Credit Card?

If you have grievances or concerns regarding the IRCTC SBI Platinum Card, you can contact SBI customer support. Call 1860-180-1290 or 1800 180 1290 (toll-free) to talk to a representative. You can also call 39 02 02 02 or 1860-500-1290 for such issues.

How can I unblock my SBI credit card?

To unblock your SBI credit card, simply call any of the 24*7 support helplines of the bank. Also, you can visit the nearest SBI branch and submit a request to unblock your card. Using the ‘Write to Us’ option on the SBI website is another way to unblock your card.

**SBI Credit Card Customer Care: All About 24*7 Helpline Contact Details**

Name: SBI Credit Card Customer Care
Brand: Customer Care
Rating: 4.7 (10304 reviews)

The State Bank of India is one of the reputed banks in India, providing a plethora of banking services. These include savings and current accounts, fixed deposits, credit cards, etc. SBI credit cards come with a wide range of benefits like reward options, dining and shopping discounts.

To increase the customer experience, the bank has dedicated SBI credit card customer care numbers, addressing customer concerns. Read the blog to know in detail about the SBI helpline number.

About SBI Credit Card Customer Support

Whether your query is related to your recent transactions or credit limits, SBI has a dedicated team to contact. You can reach the helpdesk of SBI through phone, SMS, email or WhatsApp.

A customer representative will help with your query. They will help you with generic queries and sensitive issues like credit card theft or loss of cards.

Customer Care Number for SBI Credit Card Users

In the below table, find the customer care number and call if you are facing issues with your SBI credit card:

SBI Credit Card Customer Care Number (Toll-free)	SBI Credit Card Customer Care Number (Others)
1800 1234	1860 180 1290
1800 2100	1860 500 1290
1800 425 3800	39 02 02 02 (With prefix STD code)
1800 11 2211	1800 180 1290

SBI Credit Card Contact Numbers to Report Unauthorised Electronic Transactions

If you notice any suspicious transactions on your SBI card, call the helpline of SBI credit card:

You can report unauthorised access or transactions on your credit card, by calling toll-free number 1800 11 1109.
Call the toll-free mobile number 94491 12211, if you see transactions you did not make.
You can also call the toll number 080-26599990, dedicated to such emergencies.

Details Required to Avail SBI Credit Card Customer Service

Before reaching out to the SBI credit card customer care team, keep the following details ready:

Your 16-digit credit card number is required for account verification.
The expiry date of your card is needed to verify the credit card's validity
Your date of birth is needed in DD-MM-YYYY format for further identity verification.
Keep your registered mobile number accessible as an OTP will be sent to the number for request authentication.
The 4-digit PIN you set for your credit card is also required in some situations.

SMS Service for SBI Credit Card Customers

SBI credit card customer care has the feature to cater to service requests through SMS. You need to send the following codes to 5676791 using the last four digits of your card (xxxx):

Service Types	SMS Codes
Enquire about the last payment status	PAYMENT XXXX
Enquire about your credit card balance	BAL XXXX
To block your stolen or lost credit card	BLOCK XXXX
To check the available cash and credit limit	AVAIL XXXX
Enable e-statement subscription	ESTMT XXXX
Summary of available reward points	REWARD XXXX
Duplicate statement request	DSTMT XXXX MM (Put statement month in MM format)

Missed Call Service for SBI Credit Card Customers

Give a missed on the following SBI credit card customer care numbers and get instant information via SMS:

Information type	Missed call number
Check available credit and cash limit	Give a missed call to 8422845513
To enquire about your credit balance	Give a missed call to 8655024105
To check the last payment status	Give a missed call to 8655024106
Get a summary of your reward point	Give a missed call to 8422845514

WhatsApp Service for SBI Credit Card Customers

SBI launched a feature for their customers to receive important updates via WhatsApp. There are no additional charges to use this service. Follow any method to subscribe:

Give a missed call to the number 08080945040 from your registered mobile number.
You can download the SBI Card application or log in to the SBI website and select 'WhatsApp Connect'.
You can use the ‘Ask ILA platform’ to subscribe to ‘WhatsApp Connect’ services.
Send an SMS with the last four digits of your credit card to 5676791 using the code WAOPTIN.
After your subscription, you will receive alerts on your number from 9004022022.

How to Opt-Out from WhatsApp Connect?

Follow the below methods to stop receiving notifications regarding your credit card:

Send an SMS from the registered number as WAOPTOUT XXXX (XXXX is the last 4 digits of the card) to 5676791.
You can also unsubscribe using the official bank website.

SBI International Helpline Numbers

If you are an NRI, you can contact the international helpline numbers of the SBI credit card customer care team:

For the United Kingdom, the international helpline number is +0-808-234-7343.
For Canada, the helpline number is +1-855-739-5071.

Note: The timing for calling these numbers is Monday to Friday 8:00 AM to 6:30 PM IST. For Saturdays, the time is 8:00 AM to 3:30 PM IST.

SBI Credit Card Grievance Redressal

If you are not satisfied with the resolution provided by the SBI credit card customer care team, you can escalate your issues:

You can send a letter to the address: Customer Care Services, SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon - 122002, Haryana, India.
You can escalate the query by calling 1860-180-7777.
Escalate your concern to nodal officer Prosenjit Dhar or principal nodal officer Rupali Bhardwaj.

SBI Ombudsman Scheme

If your credit card issues are not resolved in 30 days, the Banking Ombudsman under the Integrated Ombudsman Scheme, 2021 can help you further. This scheme is managed by the Reserve Bank of India and provides impartial and free services to resolve queries that SBI could not answer.

You can contact the Banking Ombudsman or write to them to escalate issues. You can access contact details of different Ombudsman offices in different capital states, listed in the scheme’s Annex I.

Final Word

The SBI credit card customer care team provides resolution for SBI cardholders who are facing issues via different channels. You can also connect to the SBI customer support team besides channels via call or SMS. Additionally, you can reach out to the bank using the official handle '@SBICard_Connect’ and post queries and get responses from the team.

📞 Other Bank Credit Card Customer Care

HDFC Bank Credit Card Customer Care Number | ICICI Credit Card Customer Care | Yes Bank Credit Card Customer Care | Axis Bank Credit Card Customer Care | Kotak Mahindra Bank Credit Card Customer Care | RBL Bank Credit Card Customer Care | Bank of Baroda Credit Card Customer Care | IndusInd Bank Credit Card Customer Care | Standard Chartered Credit Card Customer Care | Federal Bank Credit Card Customer Care | Indian Bank Credit Card Customer Care | Indian Bank Credit Card Customer Care

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